Travel Consultant
4 days ago
**Full - Time**
Handle all aspects of computerised Reservations, Ticketing functions and procedures
Handle Ticketing for Walk-in / Government Portal / Corporate clients
Check the queues on GDS system on a daily basis on order to monitor any messages coming from the airline such as any flight changes or cancellations
Recognize and refund any unused tickets
Advise and amend any discrepancies with names, date, costing or any others components of the booking
Customer's billing and sales collection update
Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behaviour for the benefit of our Company’s Image
Excellent attention to detail
To handle 24/7 after hours emergency matters
Perform any other duties as and when assigned by the management from time to time
**Requirement**
Minimum 4 Year(s) of Reservation OR Travel Agent Environment would be an advantage
Skills in Ticketing: GDS SABRE / AMEDEUS / Travelport (an advantage), OBT and Airline booking portal
Good telephone etiquette and courteous
Good customer relationship skills with smile in a face.
Prepare to put in extra efforts for carrier advancement
**Salary**: RM1,599.00 - RM3,999.00 per month
**Benefits**:
- Free parking
- Health insurance
- Opportunities for promotion
Schedule:
- Monday to Friday
- On call
Supplemental pay types:
- Performance bonus
**Experience**:
- Travel Agency Environment Or Airlines: 4 years (required)
Willingness to travel:
- 100% (required)
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