Travel Sales Coordinator

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Roystar Travel & Tours Sdn Bhd Full time

We are seeking a motivated and customer-oriented Travel Sales Consultant to join our outbound travel team. The ideal candidate will be responsible for handling travel arrangements, building client relationships, and coordinating with overseas partners, especially in China.

This position requires excellent communication skills in Chinese (Mandarin), as you will frequently liaise with Chinese tour guides and ground agents to ensure smooth travel operations for our clients.

Position Overview:

We are seeking a dynamic and passionate Mandarin-Speaking Travel Sales Consultant to join our vibrant team. In this role, you will be the key architect of our clients' dream holidays, primarily focusing on outbound tours. Your fluency in Mandarin will be crucial for seamless communication with our overseas tour guides and ground agents in China and other Mandarin-speaking regions, ensuring the highest level of service and operational efficiency.

Key Responsibilities:

  • Client Consultation & Sales:
  • Consult with clients to understand their travel needs, preferences, and budget.
  • Design, customize, and propose compelling travel itineraries and packages (e.g., group tours, FIT, honeymoon packages).
  • Prepare accurate quotations and confidently close sales to meet and exceed individual and team targets.
  • Promote and upsell value-added services such as travel insurance, visa assistance, and special experiences.
  • Operational Coordination (Mandarin-Centric):
  • Serve as the primary liaison between the agency and Mandarin-speaking tour guides and ground agents in destination countries.
  • Communicate detailed client requirements, special requests, and itinerary specifics clearly and accurately in both written and spoken Mandarin.
  • Coordinate and confirm bookings for accommodations, transportation, tours, and activities through our overseas partners.
  • Proactively address and resolve any operational issues that arise during the travel planning stage with ground agents.
  • Customer Service & Administration:
  • Handle all booking-related paperwork, including reservations, payments, and travel documents with meticulous attention to detail.
  • Provide clients with comprehensive pre-departure information and briefings.
  • Offer support and act as a point of contact for clients before their travel, addressing any last-minute queries.
  • Market Knowledge:
  • Maintain up-to-date knowledge of travel trends, destination information, visa requirements, and travel advisories for key outbound destinations.
  • Build and maintain strong relationships with overseas suppliers and partners.

Qualifications and Skills:

  • Proven experience as a Travel Consultant, Travel Advisor, or in a similar role within an outbound travel agency.
  • Fluent in Mandarin Chinese (both spoken and written) is MANDATORY. Must be able to negotiate, clarify details, and build rapport confidently with tour guides and agents in China.
  • Excellent command of English and Bahasa Malaysia.
  • Strong sales acumen and a proven track record of achieving sales targets.
  • In-depth knowledge of international travel destinations, particularly long-haul markets.
  • Proficiency in computer reservations systems (e.g., Amadeus, Galileo, Sabre) and standard office software.
  • Exceptional communication, negotiation, and customer service skills.
  • Meticulous, organized, and able to thrive in a fast-paced environment
  • Diploma/Degree in Tourism, Hospitality, Business, or a related field.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

  • Travel Coordinator

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Diksha Technologies Full time 40,000 - 60,000 per year

    (Mandarin Speaking) Personal AssistantQualificationsDiploma or Degree in Business Administration , Tourism , Hospitality Management , or a related field.Minimum 2–5 years of experience as a Personal Assistant , Executive Assistant , or Travel Coordinator .Prior experience in the travel or hospitality industry is preferred.Mandarin Speaking...

  • Travel Counselor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Roystar Travel & Tours Sdn Bhd Full time 30,000 - 60,000 per year

    ROYSTAR TRAVEL & TOURS SDN BHD is a dynamic and leading travel agency specializing in creating unforgettable travel experiences. We pride ourselves on delivering exceptional service and seamless itineraries for our clients. A significant part of our operations involves crafting bespoke tours to China, requiring deep collaboration with our network of trusted...

  • Asia Operation Coordinator

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time 30,000 - 60,000 per year

    Company DescriptionMiki Travel is a leading travel service provider, with a wealth of over 50 years of experience and expertise in providing a full range of travel products across the globe. We supply our travel agent partners across Asia with tailor-made and package tours, MICE services in a host of worldwide destinations, all backed by expert teams in a...

  • Sales Coordinator

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ALAM-CON Full time 30,000 - 60,000 per year

    **Sales Coordinator (Kuala Lumpur / Ipoh | Hybrid Work)Alam-Con Sdn Bhd is a leading Malaysian manufacturer of eco-friendly Autoclaved Aerated Concrete (AAC) building materials. Since 2012, our ACON Blocks have been used in schools, hospitals, and major developments across Malaysia — recognized for their durability, safety, and sustainability.We're looking...

  • Travel Product Design Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Flight Centre Travel Group Full time 90,000 - 120,000 per year

    About The PositionLead the Malaysia design teams to deliver a market leading product range for Discova's key customer segments of GIT, FIT/Tailormade, In Destination, Groups and Educational travel. Manage and coordinate the design, development and enhancement of new and existing products and itineraries with emphasis on brand differentiation and rich,...

  • Travel Assistance Coordinator

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cover-More Group Full time

    Description:Let's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7...

  • Travel Assistance Coordinator

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Compass Full time

    Description Let's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7...

  • Executive (Coordinator)

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Sdn Bhd Full time 30,000 - 50,000 per year

    Job Description Position Title: Junior Executive (Coordinator)Department: Data & TariffThe Junior Executive is responsible for supporting daily operations within the Data & Tariff Department. The role covers registration requests, inquiry handling, circulation issuance, maintenance tasks, general tariff purchasing activities, and various ad-hoc duties to...

  • Sales & Marketing Executive

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TM TOURS & TRAVEL Full time

    As a Sales & Marketing Executive at TM Tours & Travel, you will be responsible for promoting our travel packages, building strong client relationships, and driving business growth through creative marketing and effective sales strategies. You will play a key role in expanding the company's reach, enhancing our brand visibility, and ensuring customer...

  • Junior Event Sales Marketing

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sales Marketing Company Full time 30,000 - 60,000 per year

    Position: Junior Event Sales MarketingLocation:Nearby Midvalley City, Kuala LumpurAbout the Role:Are you a recent graduate or someone looking for a career change? This is your chance to kickstart your career in sales and marketing with a Fast-Track Sales & Growth program that offers One on One coaching and exciting Growth opportunities. We are committed to...