Travel Consultant

2 days ago

Kuala Lumpur, Malaysia Trip.com Group Full time

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

**About Trip.Biz and Corporate Travel**

**In this Role, you’ll get to**
- Demonstrate exceptional service attitude when addressing travelers’ inquiries;
- Maintain sound relationship with clients’ travel managers and travelers;
- Provide clients with optimal travel plans and recommendations (balancing the cost, time and convenience);Handle booking, modifying, and cancelling of air ticket, hotel, car rental, airport transfer, railway and other related services.

**What you'll Need to Succeed**
- Diploma relevant qualification or above;
- Experience in operating GDS - Amadeus is preferred;
- Provide with excellent customer satisfaction, always prioritizing customers’ interest at the core;
- Work closely with team or business leaders to gather a comprehensive understanding of their requirements;Proficiency Business-level English, in both oral and written communication.

**Additional Advantage**
- Strong aptitude or rapid learning, highly recetive to training and is open to constructive feedback;
- Can-do attitude, illustrating optimism, resilience, and persistence when met with challenges;
- Posesses sales mindset and is able to further extend clients' travelling experience;
- Able to assist clients in a possible face-to-face consultation;Proficiency in any additional languages is preferred, such as Chinese, French.
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish

Have a good trip, and see you soon

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