Customer Experience

About the opportunity - Overlook the performance analysis, optimization, and process improvement suggestions for customer experience. - Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to the country leadership. - Own the implementation of service functions to address customer pain points across...

Job PurposeThe Customer Experience Manager is responsible for driving patient satisfaction, loyalty, and retention through personalized communication, efficient service recovery, and proactive engagement initiatives. This role combines CRM strategy, customer service leadership, and data-driven improvement to enhance every touchpoint of the patient journey at...

**About ChatDaddy** **Your Mission** We’re looking for a **Customer Experience Associate** specialist to be the first point of contact for our clients. You’ll manage incoming chats, ensure clear communication, and act as the bridge between our clients and internal teams—making sure issues are logged, tracked, and resolved smoothly. **What You’ll...

**Company Description** foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

**Responsibilities**: - Assist in Service Delivery Operations: _**Provide support**_ to the broker service delivery engineer in managing daily operations, ensuring tasks are completed accurately and timely _**under supervision.**_ - Support Client Communication: _**Help prepare responses**_ to client and broker inquiries, and assist the engineer in...

Position : Customer Service Representative Salary Range : RM 2,500 - RM 5,500 Location : Bangsar South, KL **Job Scope** - Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre. - Utilizes a customer-centric attitude while assisting our customers on every interaction. - Understands and expertly communicates...

**Position : Customer Service Representative** **Salary Range : RM 2,500 - RM 5,500** **Location : Bangsar South, KL** **Job Scope** - Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre. - Utilizes a customer-centric attitude while assisting our customers on every interaction. - Understands and expertly...

Position : Customer Service RepresentativeSalary Range : RM 2,500 – RM 5,500Location : Bangsar South, KLJob Scope· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company's products and services.· Provides exceptional services to all customers and Brand Partners who walk-in to...

**Overview**: - rhi are looking for an experienced Customer Service Representative for back order management, complaint management and other customer facing activities with a major energy client in Bangsar South. - On offer is a 12 month contract, premium offices and WFH options **Responsibilities**: - The role is to assist customers with their purchases...

About ChatDaddyAt ChatDaddy, we believe meaningful relationships are the heart of every successful business. As a fast-growing SaaS company, we help businesses across Asia connect with customers and streamline their operations using WhatsApp automation tools.But we're more than just a tech platform — we're a team that values empathy, collaboration, and...