F&b Captain

2 weeks ago

Kuala Lumpur, Malaysia Kuala Lumpur Full time

**Job Requirements**:

- Possess at least professional certificate or equivalent.
- At least 2 year of working experience in the related field.
- Able to work shift, weekends and Public Holiday.
- Able to write and communicate in English.
- Must be confident, matured and presentable.
- Pleasant personality and customer focused.
- Good customer service and interpersonal skills.
- Positive working attitude.

**Responsibilities**:

- To assist in managing and controlling all aspects of the shift operation.
- To organize and service all activities within the operation with regards to F&B as well as equipment arrangement.
- To anticipate, maintain and improve personal contacts with hotel guests in order to up sell and generate more revenue.
- To ensure highest standards in service of all F&B products, making sure that orders are handled as quickly as possible with minimum delay.
- Ensure that all mise-en-place is sufficient during every meal period.
- Correct and follow up with the set service standard for new employee joining the team and determine training requirement.
- Advise the manager or assistant manager in all aspects and matters directly related to the shift operation.
- Control and supervises the service towards guests in order to maintain service consistency.
- Control and supervises the preparation of all the F&B products to ensure that correct measures and presentations are followed as per the standard of operation set by the food & beverage division.
- To comply with all Hotel policies and procedures.
- Stay’s updated with the developments of F&B trends worldwide and make’s appropriate suggestions to the F&B Manager.
- Be fully conversant with all health and safety, fire and emergency procedures.
- Maintain a high standard of personal hygiene, dress, uniform and body language.
- Be polite and professional in any situation where the image of the Hotel is represented.
- Attend meetings as required by the F&B Manager or the Management.
- Performs other duties that may be assigned by the Management.

**Benefits**:

- Free parking
- Maternity leave
- Meal provided

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