Business Application Specialist

2 days ago

Petaling Jaya, Malaysia Elabram Full time

Job Description
Administer and provide end-user support for Business Application System related issues including Investigation Transactional/Functionality issues, Reporting, Data Integrity, Interface; Identify Root Causes and driving resolution. Promptly responds to system failures, resolves issues and escalates concerns as appropriate. Maintain support log of issues and incident support requests following service request guidelines. Act as liaison between internal users and vendors on the support issues. Involve and coordinate all resources needed (e.g. users/test environments/data/interface) for performing SIT/UAT of all system defects and enhancements in accordance with test plans and ensures system readiness criteria are met prior to deployment of fixes, changed or new software
Ensure all established IT related policies, procedures, documentations, testing, signoff/approval procedures and control are enforced and followed to meet various audit compliance. Participate in BCP, Disaster Recovery processes, facilitate and interacts with internal and external audit engagement.

Requirement
Bachelor's degree in Computer Science, Information Technology or equivalent professional qualification.

**Min. 5 years hands on technical/work related experienced in**:
Perform daily Business Application related incident supports
Implement, develop new/enhance existing in-house and/or off the shelf Business Applications System/Reports.
Experience to compile, translate business requirements to IT Technical/functional system designs.
Proven track record in developing, implementing, or architecting Business Application System from front-end to back-end; prepare and conduct SIT/UAT.

**Strong technical experience in programming/scripting such as**: Web API,. Net, ASP, C#, VB, Java, HTML, CSS, Java Script, SQL Script, jQuery, JSON, XML, XSL, SOAP and/or any others API integration technology.
Experience with reporting tools (e.g. SAS, Crystal Reports, SQL Server Reporting Services (SSRS) and Robotic Process Automation tool (RPA).
Experience with Data Integration tools (SQL Server Reporting Services (SSRS) & Talend Open Studio).
In dept knowledge and experience in implementing Mobile/Digital Application Technology, Web Technology, Linus/Windows platform, Database (Oracle & MS SQL),Project Management, SDLC, Agile Development methodology is a plus.
Result orientated, self-motivated, good interpersonal skills and flexible.
Comfortable working in end user environment, across teams and interacting with various levels/departments/vendors.
Must be able to provide after-office hours on urgent incident support request
Ability to work on own initiative with mínimal supervision, excellent time management, priorities and organizational skills to work on multitasks with high sense of urgency & able to work under pressure, tight deadlines.

Job Information
Industry
NORMAL
Employment
Position Level
Senior Executive
Working Hour
Language
English

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