Guest Services Assistant

Company DescriptionThe Saujana Hotel Kuala Lumpur is an executive office company situated at Saujana Resort, Jalan Lapangan Terbang, Shah Alam, Selangor, Malaysia. The hotel provides luxurious accommodations and exceptional hospitality services to its guests. It is renowned for its prime location and world-class amenities, making it an ideal choice for both...

Scope Under the general direction of the Front Office Manager or his / her delegate and within the limits of established brand and local policies and procedures, responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. Primary...

**DUTIES AND RESPONSIBILITIES** 1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check - cashiering, and cash handling policies and procedures. 4. Understands room status and room status...

Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. - Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest...

**DUTIES AND RESPONSIBILITIES** 1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check - cashiering, and cash handling policies and procedures. 4. Understands room status and room status...

Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile. - Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest...

**Responsibilities**: - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the quality service standard - To maintain a good working relationship with...

**Responsibilities** - Registers guests and assigns rooms. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms for reservations. - Thoroughly understands and adheres to proper credit, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of...

To greet, welcome and farewell all guests of the hotel, assist with any inquiries or requests that may have so that hotel guests experience a standard of service expected from a world-class five star boutique hotel. Also, to ensure the departure of the guests is prompt and efficient. The Majestic Hotel Kuala Lumpur includes the original Hotel Majestic which...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Star Hill Hotel Sdn Bhd (SHHSB) was established on 17.10.1995 and started business on 1 March 1999. The company manages the services of...