Customer Service Coordinator
7 days ago
Business Area: Marketing- Employment type: Full-time**Responsibilities**:
- Order handling in ERP (M3) system with correct prices.
- Delivery within the requested date.
- Issue & submit quotation in accordance with the info from BDM / Distributor.
- Complaint handling.
- Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with relevant departments.
- Maintain relevant customer database & price database.
- Support ad hoc tasks assigned.
**Requirements**:
- 3-5 years' experience in customer service related fields, preferably with distributor markets.
- Degree in any business related fields.
- Speak and write English on high level.
- Experience in order systems, support on order handling.
- Experience with Outlook mail and Office system (Excel and Word).
- Works in a structured and effective manner.
- Able to joggle many cases, well organized & flexible to work independently and responsibly.
- Outgoing team player, smiling and professional.
- Have interest in different cultures.
- Service-minded and professional with your co-workers as with your customer.
**About Ambu**:
Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. We continuously look to the future with a commitment to deliver innovative quality products that have a positive impact on patient care and the work of healthcare professionals. Headquartered near Copenhagen in Denmark, Ambu employs approximately 4,500 people in Europe, North America and the Asia Pacific.
-
Penang, Malaysia WHITE HOUZE FOOD SDN. BHD. Full timeJob DescriptionOrder Fulfilment:Manage the packing and shipping of orders across e-commerce platforms, resellers, and the offline store, ensuring timely and efficient execution.Oversee the entire order fulfilment workflow, including inventory allocation, packaging, labelling, and shipment documentation.Track shipments in real time to identify potential...
-
Customer Service
3 days ago
Penang, Malaysia SWIFT BRIDGE TECHNOLOGIES (M) SDN BHD Full timeJob Description:Deal directly with customers either by telephone, electronically or face to face.Respond promptly to customer inquiries.Handle and resolve customer complaints.Obtain and evaluate all relevant information to handle product and service inquiries.Provide pricing and delivery information.Perform customer verifications.Set up new customer...
-
Customer Service Officer
3 days ago
Penang, Malaysia Arrow Components Full timePositionCustomer Service OfficerJob DescriptionWhat You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex...
-
Customer Service Officer
5 days ago
Penang, Malaysia Arrow Electronics Full timePosition:Customer Service OfficerJob Description:What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex...
-
Customer Service Representative
3 days ago
Penang, Malaysia Arrow Components (M) Sdn Bhd Full timeJob Description:Principal Accountabilities● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing...
-
Customer Service Representative
3 days ago
Penang, Malaysia Job Id R239849 Full time*Position:Customer Service RepresentativeJob Description:* Principal Accountabilities● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling...
-
Customer Service Representative
3 days ago
Penang, Malaysia Arrow Electronics Full timePositionCustomer Service RepresentativeJob DescriptionPrincipal AccountabilitiesProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
-
Customer Service Executive
1 week ago
Penang, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full timeKeep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service - experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...
-
Customer Service
5 days ago
Penang, Malaysia YCH DistriPark Sdn. Bhd. Full time1. Generating appointment booking report and ageing report. 2. Check for Console Report 3. Tally check for console orders against report generated and console the orders accordingly. 4. Call customer for delivery appointment. 5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas. 7. Coordinate with Transport Department on the...
-
Customer Service Executive
1 week ago
Penang Island, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin- We are hiring a Mandarin customer service representative to manage customer queries and complaints. - Key...
