Customer Service
2 days ago
1. Generating appointment booking report and ageing report.
2. Check for Console Report
3. Tally check for console orders against report generated and console the orders
accordingly.
4. Call customer for delivery appointment.
5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.
7. Coordinate with Transport Department on the timing of delivery.
8. Follow up with Transport Department on the status of delivery.
9. Handling customers complaint and escalations.
11. Updating and send weekly Report to Finance for Billing.
12. Prepare documentation for delivery to FTZ areas.
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Customer Service Representative
2 weeks ago
Penang, Malaysia Citi Full timeThe Customer Service Representative is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage client...
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Customer Service Representative
3 days ago
Penang, Malaysia Tektronix Full timeKey responsibilities Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer. Updating the customers about the status and maintaining high customer focus during the interactions and demonstrate the efficiency. Verifying the customer requirements and interacting with...
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Customer Service Executive
2 weeks ago
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Customer Service Executive
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Penang, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full timeKeep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service - experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...
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Customer Service Officer
2 days ago
Penang, Malaysia Arrow Electronics Full timePosition:Customer Service OfficerJob Description:What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex...
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Customer Service Executive
2 weeks ago
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Customer Service Consultant
2 weeks ago
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Customer Service Coordinator
2 weeks ago
Penang, Malaysia Ambu Full timeBusiness Area: Sales- Employment type: Full-time**Responsibilities**: - Order handling in ERP (M3) system with correct prices. - Delivery within the requested date. - Issue & submit quotation in accordance with the info from BDM / Distributor. - Complaint handling. - Receive & process returns & repairs in accordance with the applicable procedure and in...
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Customer Service Coordinator
3 days ago
Penang, Malaysia Ambu Full timeBusiness Area: Marketing- Employment type: Full-time**Responsibilities**: - Order handling in ERP (M3) system with correct prices. - Delivery within the requested date. - Issue & submit quotation in accordance with the info from BDM / Distributor. - Complaint handling. - Receive & process returns & repairs in accordance with the applicable procedure and in...
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Customer Services Specialist
2 weeks ago
Penang, Malaysia ADV Precision Industries Sdn Bhd Full time 40,000 - 60,000 per yearKey Responsibilities:Responsible for the Sales Order management.Update the shipment plan to meet customer demand.Keep exact forecast and follow up customer demand.Update FCST in system in time, and keep exact customer information for planning and purchasing.Control FG stock.Assist finance to deal with the AR.Requirements:Candidates must possess at least a...