Sales Coordinator

1 day ago

Bukit Bintang, Malaysia Metro Hotel Bukit Bintang Full time

**Sales Support**:

- Provide administrative support to the sales team, including managing schedules, preparing sales presentations, and handling client communications.
- Assist with the preparation of sales proposals, contracts, and quotes based on client requirements.
- Manage and update customer accounts, ensuring accurate records in the CRM system.
- Coordinate with the marketing team to align sales materials, collateral, and campaigns.
- **Order Processing & Documentation**:

- Process incoming sales orders and ensure timely delivery of products/services.
- Maintain accurate records of sales orders, inventory, and customer information.
- Work with the finance department to ensure proper billing and invoicing for completed sales.
- **Customer Service & Relationship Management**:

- Act as a liaison between the sales team and clients, ensuring effective communication throughout the sales process.
- Respond to customer inquiries regarding products, services, and order status in a professional and timely manner.
- Assist in resolving any customer issues or complaints, ensuring client satisfaction.
- **Sales Reporting & Data Management**:

- Prepare regular sales reports, tracking key performance metrics such as sales volume, conversion rates, and pipeline progress.
- Analyze sales data and identify trends to help inform future sales strategies and decisions.
- Maintain accurate and up-to-date records of customer interactions and sales activities.
- **Coordination & Communication**:

- Coordinate internal meetings and sales-related activities, ensuring all deadlines and targets are met.
- Liaise with other departments (e.g., marketing, operations, and logistics) to ensure seamless execution of sales plans.
- Prepare and distribute sales materials, promotional content, and product updates to the sales team.
- **Sales Event Coordination**:

- Assist in organizing sales events, trade shows, and client meetings.
- Help with logistics, such as venue arrangements, attendee coordination, and preparation of promotional materials for events.
- **Sales Training & Development**:

- Support the sales team with training materials and ensure the team is updated on new products, services, and policies.
- Provide general assistance to new or junior sales staff, offering guidance on processes, tools, and sales techniques.

**Job Types**: Full-time, Permanent

Pay: RM2,200.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Weekend jobs

Supplemental Pay:

- Performance bonus

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