Storage & Backup Lead

2 weeks ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

Storage & Backup Lead

**If you are looking to excel and make a difference, take a closer look at us...**

**Overview**:
The Storage & Backup Lead will supervise the day-to-day operations of infrastructure teams within HLB operations. This role involves managing Business-As-Usual (BAU) matters, incidents, patching, and various projects.

**Key Responsibilities**:

- Oversee day-to-day operations of infrastructure teams, ensuring smooth functioning and resolving BAU issues promptly.
- Manage incidents, coordinating necessary actions for timely resolutions.
- Supervise and contribute to patching activities, ensuring compliance with established protocols.
- Participate in and manage various projects, ensuring their successful execution.
- Collaborate with the Head of Infrastructure to supervise overall operations, reporting directly to the Head of IT Operations.
- Responsible for end-to-end oversight of activities related to databases, Wintel, Unix, and AS400 platforms.
- Ensure adherence to Service Level Agreements (SLAs) and strive for their consistent fulfillment.
- Drive projects to timely completion, maintaining a focus on meeting deadlines.
- Proactively address and mitigate any potential audit-related issues to maintain compliance.

**Requirements**:

- Proven experience in overseeing infrastructure teams and managing day-to-day operations.
- Strong understanding and hands-on experience in DB, Wintel, Unix, Backup, Storage and AS400 platforms.
- Excellent project management skills with a track record of delivering projects on time.
- Ability to collaborate effectively with various stakeholders and work in a dynamic, fast-paced environment.
- Strong problem-solving skills and the ability to handle incidents and BAU issues efficiently.
- Prior experience ensuring SLA compliance and managing audit-related concerns is preferred.
- Strong communication and leadership skills to effectively manage a team and interact with senior management.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR0000019740

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