Customer Service Call Centre

Position : Customer Service Call Centre Location : Sec 13 Petaling Jaya Salary Range : RM 2,700 - RM 3,100 Working Hours : 10am - 8pm Days : 5 days a week including weekend **Job Scope** - Executing and supporting marketing-led campaigns in the acquisition and retention of StarHub customers - Managing telesales in-house and outsource partners -...

**CALL CENTRE AGENT** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able to...

CALL CENTRE AGENTJOB RESPONSIBILITIESTo provide first call resolution in an effective and timely manner.To handle customer inquiries in an efficient, courteous and professional manner.To promote our products and services to prospective clients through phone call, email and any other related medias.Able to work both independently and in a team by supporting...

**Customer Service Representative** **Samsung Authorized Service Center, (Head Office) Sri Petaling.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Answer/handle phone customer - Create/Open job - Perform various data entry **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

The OpportunityWe are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.Being the primary point of contact for our patients, healthcare partners and clients, you...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Experience:Min 5 Years in call centre Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibilities**: - Job Descriptions: - Assures quality of service to all clients supported by the Contact Centre - Developing agents through continuous coaching and feedback, focusing on behaviours and skills - Assist contact centre manager to achieve company objectives - Handle all customers inquiries and complaints - Providing support to customers...