Customer Service

5 days ago

Shah Alam, Malaysia Executive Compass Full time

**Responsibilities**:

- Establish strategic relationship with customer
- Support customer's day-to-day operation and shipments
- Collaborate and coordinate with cross functional teams on project managements
- Review new products from customers and liaise with cross functional teams to ensure system and process is setup and released for Operations support.
- Manage backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
- Analyze and compile regular reports for management team's review

**Job Requirements**:

- Bachelor’s degree in business or engineering preferred.
- Possess 3+ years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
- Certified Project Management Professional (PMP) certification is an added advantage.
- Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
- Knowledgeable in MRP, Oracle, Agile systems and advanced Excel knowledge.
- Ability to learn / understand the supplier’s business and manufacturing processes, technology sourced, and product families.
- Ability to concisely communicate escalations, requirements and issues to suppliers, stakeholders, peers, upper management, and customers with clarity.
- Strong interpersonal, written, and verbal communication skills
- Strong leader, self-motivated, proactive, detail oriented, hands-on and results driven.
- Ability to influence cross functional teams including technical decision makers.
- Strong knowledge of all aspects of purchasing, supplier selection, cost analysis and negotiation
- Work independently in fast paced environment.

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 - RM6,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary

Work Location: In person

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