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Sales Support Officer

2 weeks ago

Kuala Lumpur, Malaysia IND Technology Full time

**Job Summary**:
**About Us**:
IND Technology Pty Ltd is a world leader in IoT-based early fault detection technology with offices in Melbourne, New York and KL.

**Key Responsibilities**:
**Sales Support**:

- Assist the sales team with day-to-day operations, including handling inquiries, processing orders, and managing customer accounts.
- Prepare and distribute sales materials, presentations, and reports as needed.
- Assist with scheduling meetings, appointments, and travel arrangements for the sales team.
- Supported the maintenance and update of customer records in Salesforce, ensuring accuracy and completeness.

**Sales Analysis**:

- Support sales data and legacy contracts to identify trends, opportunities, and areas for improvement.
- Assist with market research to support sales planning and decision-making.

**Salesforce Updating**:

- Ensure all sales activities are recorded in the Salesforce system.
- Regularly update and maintain Salesforce data, including contact information, sales opportunities, and account details.

**Administrative Support**:

- Support and organize sales documentation, contracts, and agreements.
- Collaborate with other departments to ensure seamless communication and coordination.
- Responsible for timely recording and updating of sales orders and customer requests, if any, with production team.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field.

**Experience**:

- 2 - 3 years of professional experience in sales admin activities.
- Proven experience in a sales admin role, preferable.
- Proficiency in Salesforce or other CRM software (advantage)
- Strong analytical skills with the ability to interpret data and generate insights.
- Excellent organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

**Personal Attributes**:

- Detail-oriented with a high level of accuracy.
- Ability to work independently and as part of a team.
- Proactive and self-motivated with a positive attitude.
- Strong problem-solving skills and the ability to think critically.

**Benefits**:

- Competitive salary and performance-based incentives.
- Collaborative and inclusive work environment.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Gym membership
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- sales analyst: 2 years (required)

**Language**:

- professional English (required)

Expected Start Date: 01/30/2025