Office Administrator and Sales Support

2 weeks ago

Kuala Lumpur, Malaysia PCCW Global Full time

**Office Administrator and Sales Support**:
**Location**:Kuala Lumpur, Malaysia

**Summary**:

- The Office Administrator serves as the face of PCCW Global representing the company in a professional and welcoming manner. This role is responsible for greeting visitors, handling deliveries, and coordinating with staff.

**Office Admin Role and Responsibilities**:
- Serve as the first point of contact by maintaining a consistent front desk presence during core business hours, welcoming visitors and handling calls professionally.-
- Answer all incoming calls on the company main line and direct them appropriately.- ⁠
- Maintain office security by screening visitors, managing front office access, and keeping an accurate Daily Visitor Log.- ⁠
- Manage office and storage supplies: receiving, storing, issuing, reordering, and overseeing stock levels.- ⁠
⁠

**Sales Support Role and Responsibilities**:
- Provides admin support sales team-
- Assists BDMs create and generate Sales Project (SP)-
- Works with PSO to complete SP, RFQ and SR-
- Owns the whole MA approval workflow-
- Follow up with pre-sales and access team on price request-
- Assists and escalate Insight issues-
- Manages change requests for billing issues-
- Manages termination and cancellation requests-
- Maintains and ensures CRM records are accurate and current-
- Provides general support for sales meetings and customer meetings-
- Provides logistic support during marketing events / conferences-
- Provides HubSpot support to sales team-
- Assists and supports FAST TRACK process**Experience/Qualifications**:
- High Diploma or equivalent-
- Certification in administration and/or equivalent experience-
- 3 - 5 years of admin and sales support experience in multi-countries business setup-
- Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others-
- Proactive, helpful, can-do attitude-
- Flexibility to adjust to a dynamic work environment-
- Reliable, punctual, and professional at all times-
- Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload Working knowledge of MS Office Suite-
- Experience with CRM is major advantage- Ref ID: 58767
- Location: Kuala Lumpur, 14, MY
- Business Unit: PCCW Global
- Full Time/ Part Time: Full Time
- Job Function: Sales
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