Logistics Customer Service

Answering questions about companies’ services provided - Processing order and transactions - Resolving issues and troubleshooting technical problems - Providing proactive customer outreach - Handling customer complaints - Responding to customer reviews - Developing & documenting knowledge - Hitting customer service KPI given Pay: RM1,700.00 - RM3,000.00...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

**Job Scopes**: - Responding to customer complaints to achieve high customer satisfaction - Submit customer complaints using the internal system - Provide solutions to customers' complaints - Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships **Requirements**: - SPM and above -...

**Responsibilities to: - ** - Planning and arrangement of slot booking with Ocean liner - Coordinate between ocean liner, shipper and shipper’s agent for SI (Shipping Instruction), DBL (Draft BL) and OBL (Original BL) - Ensure Movement of containers are sufficient for shipper - Ensure that containers gate in at Port Area within the stipulated time -...

ABOUT USWe are seeking a committed and enthusiastic Customer Service Coordinator to join our team, based in Kota Kemuning, Shah Alam supporting operations for Mega Fortris New Zealand and Mega Fortris Australia.The successful candidate will be responsible for liaising with various production teams, coordinating freight logistics, and ensuring the delivery of...

**The Company** Our client is one of the top 10 global logistics company who focuses on freight forwarding, customs brokerage, road transport and warehousing solutions globally. Reporting to the Managing Director, the National Contract Logistics Manager will provide business and operations solutions for contract logistics, ensure efficient warehouse...

Diploma in Accounting - Familiar with basic Accounting Principles & Accounting Software, preferable in UBS Accounting System - Able to handle daily accounting functions AP/AR, update account records & filing - Able to enter all transactions details correctly & accurately into the system - Able to process payments to suppliers & others - Able to manage...

LOOK FOR AIRFREIGHT CUSTOMERS & QUOTE **Job Types**: Full-time, Permanent Pay: RM3,000.00 - RM4,000.00 per month **Benefits**: - Free parking Schedule: - Monday to Friday Supplemental Pay: - Performance bonus - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - AIRFREIGHT: 2 years (preferred) **Language**: - English...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...

Job description: The role is responsible for delivering professional, timely, end-to-end customer service and sales coordination. This includes managing and coordinating administrative and sales tasks while responding to inquiries from both internal and external stakeholders to enhance the operational and sales effectiveness. The ultimate goal is to deliver...