E-commerce Assistant
4 days ago
**Responsibilities**:
- Respond to customer chats on Shopee, TikTok, Lazada, and WhatsApp
- Handle **Cash on Delivery (COD)** orders - including confirming, tracking, and following up with customers
- Manage order-related issues: return requests, failed deliveries, and customer feedback
- Upload and maintain product listings across marketplaces
- Upload **short reels/videos** to TikTok and other platforms (we will provide content or guidelines)
- Assist with daily tasks to ensure smooth e-commerce operations
**Requirements**:
- Familiar with Shopee, TikTok Shop, and Lazada seller platforms
- Able to write and reply clearly in **Bahasa Malaysia and English**:
- Responsible, fast learner, and able to work independently
- Bonus: Basic knowledge of mobile gadgets/accessories
- Bonus: Some experience or interest in short video/reel content
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Yearly bonus
Work Location: In person
Expected Start Date: 06/01/2025
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