IT Application Support

2 weeks ago


Simpang Ampat, Malaysia Wikicareer Full time

DEGREE IN COMPUTER ENGINEERING OR IT EQUIVALENT With 1 years experience and above

Responsibilities as follows but not limited to:
1 Create,design,and develop SSRS reports and BI based on business requirements, ensuring accuracy, clarity, and visual appeal

2 Write SQL queries and stored procedures to retrieve relevant data from databases and other sources, optimizing query performance and data retrieval speed

3 Customize and configure the ERP system to meet specific business requirements and user needs.

4 Gather requirmenet and migrate data and involve data cleaning, transformation, and validation from existing BI system and excel into Power BI

5 Assist users with questions and issues regarding Power BI functionalities.

6 Develop and test on Niix backup solution to automate workflows and enhance system efficiency

7 Work closely with user and vendors to clearly define role and functionalities for the SCP project

8 Collaborate with user on SCP project to gather, analyze, and document detailed business and system requirements, ensuring that vendor solutions address current and future needs.

10 Developing user-friendly functionalities and interfaces.

11 Collaborate closely with internal users to understand their customization needs and technical challenges

12 Coordinate with ERP vendors for advanced technical support, bug fixes, and issue resolution

13 Provide timely assistance to end-users encountering problems related to customization or technical glitches

14 Providing technical support and training ERP end-users.

15 Preparing development progress updates and documenting ERP processes.

16 Adhering to company policies and industry regulations.

17 Test and validate customized features to ensure they function correctly and integrate seamlessly

18 Document customizations, configurations, and debugging processes for future reference and knowledge sharing

19 Develop and deliver user training to enhance their understanding of ERP customizations and configurations

20 Work collaboratively with cross-functional teams to ensure consistent ERP functionality across departments

21 Debug and troubleshoot technical issues, identifying and resolving bugs within the ERP software

22 Administer MES user account creation

23 Provide 1st level support for MES related incidents and lead & train the operation team to adequately support the incidents observed in the line during and/or after office hour.

24 Ensure compliance with UWC's Occupational Safety and Health laws and regulations.

26 Implement and maintain IT Dept 5S practices.

27 Undertake special tasks assigned by the HOD

Pay: RM3,400.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Attendance bonus
- Yearly bonus

Application Question(s):

- Are you familiar with SSRS (SQL Server Reporting Services)?
- Do you have hands-on experience with SQL (writing queries and stored procedures)?
- Have you developed customized scripts, reports, or programs for ERP systems?
- Do you have experience working with Power BI, including data migration and transformation?

**Education**:

- Bachelor's (preferred)

**Experience**:

- IT: 1 year (preferred)

**Location**:

- Simpang Ampat (preferred)

Work Location: In person


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