Cloud Infrastructure Specialist

**JOB SUMMARY**:

- The primary responsibility of the Cloud Infrastructure Specialist will be to build, Administer, and manage footprints in the Cloud
- Duties may include script/automating, maintaining, upgrading, testing, and continuously improving Cloud Infrastructure and Cloud Infrastructure as Code across cloud footprints.
- This could include Virtual Workstations/ Virtual desktop images, Server images, Networks, and other Cloud Services Deployed via code (i.e., terraform, ansible, python, etc.)
- This role will focus on deploying and optimizing services into Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP), ensuring ongoing reliability, performance, and security.
- This role will also have exposure to ensure the operating stability of those cloud solutions and may include elements of Browser Strategy, responding to incidents & problems, deployment of new technologies, as well as design, installation, and configuration.

**JOB RESPONSIBILITIES**:

- Scripting for automated builds of Server, Virtual Desktop, and workstation Images/environments. (Operating Systems, OS Hardening, Applications, and Security Tools)
- Creation and regression testing of Server, Virtual Desktop, and Workstation Images hosted in the Cloud
- Working with Local Support and Global Endpoint Management to maintain and troubleshoot build/deployment code/images, including automated patch management (deployment, reporting, troubleshooting)
- Work closely with Regional IT and project teams to gather requirements, review architecture, and perform testing, debugging or software troubleshooting on managed Windows images and environment
- Deployment, management, and support for Virtual Desktop environments (such as Amazon Workspaces, Citrix, Microsoft Remote Desktop Services, and Azure Virtual Desktop)
- MFA Integration Support
- Participate in creating and maintaining operating procedures, metrics reports, and cost Governance.
- Explore opportunities for continuous improvement to improve operational quality and efficiency. (ie. Automation of tasks by packaging or scripting.)

**JOB REQUIREMENTS**:

- Bachelor's Degree in Information Technology, Computer science, etc. or College Degree in Information Technology in a related program
- 6 years of related experience. Experience in similar job roles
- Basic understanding of Cloud Computing concepts such as VPCs, Directory Services, Identity and Access management, networking (subnets, natting, etc)
- Good knowledge of scripting tools (examples include. Powershell, Python, BASH, Ansible, Terraform, etc.)
- Familiarity with Cloud Deployment Concepts such as the use of CI/CD Pipelines, service principals
- Previous Operational experience in Microsoft Azure, Amazon Web Services, Google Cloud
- Previous experience with endpoint management concepts (such as deployment, imaging, packaging, patching, testing, support, etc.) would be a plus
- Very Good knowledge of Windows Active Directory and the Windows Operating system
- Good knowledge of Linux Operating Systems (AIX would be a plus)
- Previous experience with Virtual Desktops Management would be considered a plus (Citrix, AWS Workspaces, MS Virtual Desktop)
- Previous Experience and Understanding of ITIL practices and framework would be a plus
- Ability to manage workload effectively and efficiently and establish priorities
- Strong organizational skills and ability to prioritize, escalate, and communicate issues.
- Ability to work independently with mínimal guidance with attention to detail and follow-up.
- Excellent oral and written communication skills
- Strong customer service orientation

**Salary**: RM8,000.00 - RM8,800.00 per month

Schedule:

- Day shift