Senior Specialist

20 hours ago

Johor Bahru, Johor, Malaysia DayOne Full time

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe — and we're just getting started.

As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.

Role Overview
We are seeking a Senior HRIT Specialist / Lead (Workday) to manage and optimize Workday modules, provide expert L2 support, and drive seamless HRIT operations. The ideal candidate will combine strong technical skills with a proactive approach to system support and process improvement.

Key Responsibilities

  • Oversee Workday functional modules, ensuring smooth operation and optimal system performance.
  • Provide L2 support for tickets, incidents, and change requests across Workday and other HR applications.
  • Maintain SLA compliance and ensure timely resolution of issues.
  • Configure, customize, and troubleshoot Workday system functionalities.
  • Monitor system alerts, errors, and notifications, taking corrective action as needed.
  • Support end users, enhancing HRIT platform adoption and proficiency.
  • Drive proactive improvements in BAU operations and process efficiency.
  • Collaborate with HRIS and business partners to gather requirements and implement solutions.
  • Handle S1 escalations effectively, coordinating with relevant stakeholders.
  • Ensure alignment with global standards and engage with the global solutions architecture team.
  • Assist in executing proof of concepts (POCs) for new initiatives and change requests.

Qualifications
Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience

  • 3–5 years of experience implementing multiple Workday modules.
  • Strong understanding of system functionality, HR processes, and configurations.
  • Knowledge of application development methodologies and system integration.

Skills & Traits

  • Familiarity with SLA-driven support and performance-oriented work culture.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication, presentation, and interpersonal abilities.
  • Team-oriented with a proactive approach to BAU operations and deliverables.
  • Hands-on experience with Workday HR processes and system best practices.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

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