Food & Beverage Manager - Alila Bangsar Kuala Lumpur

1 week ago

Kuala Lumpur, Malaysia Alila Bangsar Kuala Lumpur Full time

Summary

**Join Our Leadership Team at Alila Bangsar Kuala Lumpur**

We are seeking a dynamic and versatile Food & Beverage Manager to lead the full operations of our restaurant and bar. In this role, you will serve as both a strategic planner and a hands-on leader—overseeing the guest experience, team development, and overall performance of the outlet. As we operate a single-restaurant concept, this position plays a vital role in both daily operations and long-term success, reporting directly to the General Manager.

**Your Role**
- Lead the F&B team to deliver exceptional guest service in alignment with Hyatt brand standards and Alila's unique experience.
- Drive outlet profitability by managing budgets, controlling costs, and identifying revenue opportunities.
- Oversee all areas of restaurant operations, including service flow, hygiene, food safety, and guest satisfaction.
- Partner closely with the Culinary team to ensure smooth operations and consistent quality.
- Develop and implement sales and marketing strategies to promote the restaurant and bar.
- Support the recruitment, training, and performance development of the service team.
- Be visible on the floor during peak hours, providing guidance and support to ensure seamless operations.
- Address guest feedback and service recovery, striving for continuous improvement.
- Ensure the outlet operates in compliance with Malaysian regulations, Hyatt policies, and sustainability practices.
- Take ownership of inventory, supplier coordination, and equipment upkeep.

**Qualifications**:
**Qualifications**
- Minimum of 5 years’ experience in food and beverage operations, with at least 2 years in a managerial role, preferably within a luxury or upscale hospitality environment.
- Strong leadership abilities with excellent communication and interpersonal skills.
- Proficient in budgeting, cost control, inventory management, and financial reporting.
- Familiar with food safety and hygiene regulations in line with Malaysian standards.
- Able to multitask, manage teams effectively, and deliver consistent guest satisfaction.

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