Customer Service Officer

1 week ago


Bandar Sunway, Malaysia ASK Resources Full time

Key Highlight:

- 1 year contract
- Salary range from RM2,500 - RM3,200
- Well-known telco company

**Requirements**:

- Minimum SPM holder
- 1-3 years’ experience in customer service industry.
- Excellent written and verbal communication skills in both English and Bahasa Malaysia
- Strong computer and typing skills.
- Willing to work in a shift environment.

Job Duties:

- Respond to customers through our social channels in a timely, friendly, and professional manner.
- Handle any complaints, end to end by working closely with other departments as well as vendors
- Keeping updated on our latest products and services.
- Answer all enquiries, complaints and request received via web, Live Chat/WhatsApp, and Social media channels.
- Channel the voice of customers to the relevant stake holders for consolidation.
- Ensure that cases are managed in a timely manner, which supports our department goals on agreed SLA’s on complaint handling.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,500.00 - RM3,700.00 per month

Schedule:

- Monday to Friday
- Rotational shift



  • Bandar Sunway, Malaysia MyRecovery Management Sdn Bhd Full time

    TELE RECOVERY OFFICER/ CUSTOMER SERVICE: - BERPENGALAMAN / TIADA PENGALAMAN LAYAK MEMOHON - GAJI BASIC BERMULA DARI RM1500 - RM2000 (KWSP & SOCSO - WAKTU PEJABAT - BONUS HARIAN* (PERFORMANCE BONUS) - KENAIKAN GAJI POKOK - 3 BULAN - KERJA SEPENUH MASA / PERMANENT ) - GAJI BASIC + KOMISEN BOLEH MENCECAH RM 5000 - RM6000 - LATIHAN AKAN DIBERIKAN - UMUR 20...


  • Bandar Sunway, Selangor, Malaysia Private Advertiser Full time 3,500 - 6,500 per year

    Job ResponsibilitiesCustomer Service support Australia teams.Develop and prepare accurate quotations for customers and process sales and purchase orders in a timely manner.Provide comprehensive internal sales support to Headquarters, including confirming and tracking sales and delivery orders.Deliver exceptional customer service across multiple channels...


  • Bandar Sunway, Malaysia realme Executive Service Centre Full time

    Position Title: Branch Manager Location: Sunway Pyramid Working days: 6 days in a week Working hours: 10:30am - 7:30pm **Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance) **Requirement** - Required language(s): English, Bahasa Malaysia. - Effective oral and written communication skills - Flexibility, goal-oriented and highly organized - Prior...


  • Bandar Sunway, Malaysia Dimerco Express Malaysia Sdn Bhd Full time

    **JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...


  • Bandar Sunway, Malaysia Enso S&A Health House Sdn Bhd Full time

    **Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

  • Customer Service

    2 weeks ago


    Bandar Sunway, Malaysia Agensi Pekerjaan MatchLink Full time

    **Customer Service** **Job Description: - ** - To attend an inbound calls to assist an inquiries from the customers in a call center environment. - Educate the customer about the organization's products and services and direct them toward available resources for self-help. - Maximize opportunities to up sell or cross-sell company products and services in...

  • Customer Service

    2 weeks ago


    Bandar Sunway, Malaysia One Mobile Care Sdn Bhd Full time

    Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

  • Customer Service

    3 days ago


    Bandar Sunway, Malaysia V-Create Asiawide Group Full time

    **(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...


  • Bandar Sunway, Malaysia Squarefeet Pro Sdn Bhd Full time

    Provide service advisory and explaining admission requirement and procedures to customers. - Liaising and coordinating with fellow colleagues on the service status of customers. - Handle feedback from customers with good closure. - Assist in the billing, collection of payment and handling of day-end settlement. - Tactfully and professionally follow up with...


  • Bandar Sunway, Malaysia Eat Cake Today Sdn Bhd Full time

    Company Description Eat Cake Today is an online cake delivery marketplace that delivers locally-made birthday cakes straight to customers’ doorsteps within four hours. Our talented bakers create unique and delicious cakes that bring people joy on their special occasions. We are located in Subang Jaya, Malaysia. Role Description **Qualifications**: -...