Sales Consultant/customer Service Relation

1 week ago

Kota Kinabalu, Malaysia ZAHRA TRAVEL ADVENTURE SDN BHD Full time

**WE'RE HIRING: Sales / Customer Service Relation (Travel Sabah)**

Are you passionate about travel and love helping people plan their dream holidays? Join our vibrant team and be part of an exciting journey in the travel industry

**Job Summary**:
We are looking for a motivated and customer-oriented **Sales / Customer Service Relations** to handle travel inquiries, close sales, and provide excellent support before and after bookings.

**Key Responsibilities**:

- Promote and sell travel packages (domestic & international)
- Build strong relationships with clients and ensure excellent customer satisfaction
- Coordinate with the operations team to ensure smooth travel arrangements
- Follow up with leads and assist in achieving sales targets
- Handle customer complaints or changes in travel plans professionally and promptly
- Maintain accurate records of bookings, payments, and communications

**Requirements**:

- Minimum SPM/Diploma in Tourism, Hospitality, Business, or related fields
- Strong communication and interpersonal skills in English & Bahasa Malaysia (Mandarin is an advantage)
- Prior experience in travel or sales/customer service is preferred
- Passion for travel with good knowledge of destinations and travel trends
- Fresh graduates with the right attitude are encouraged to apply
- Able to work weekends or travel fairs (as required)
- Subject: Application - Sales/Customer Service Relation (Travel Sabah)_

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person

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