Front Office Assistant

Register guest and assign rooms. Accommodates special requests whenever possible. - Assist in pre-registration and blocking of rooms for reservations - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures - Understands room status and room status tracking - Knows room locations, types of rooms...

Job Description: - Perform all check-in and check-out tasks. - Manage online and phone reservations. - Inform customers about payment methods and verify their credit card data. - Register guests collecting necessary information (like contact details and exact date of their stay). - Welcome guests upon their arrival and assign rooms. - Provide information...

Job DescriptionEnsure that front office operations run smoothly and efficiently, with a focus to maximise profit including working closely with the Hotel Manager to address any issues that may arise with team members, customers, guests and clientsMaintain accurate and up-to-date employee, customer, and vendor databases and schedulesOversee daily...

**Responsibilities**: Responsible to ensure that the Front Office & Concierge department are successful and operates as an independent profit center while ensuring maximum guest satisfaction consistent with Weil hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses. **Job Types**:...

Manage and lead both the Front Office and Housekeeping teams to ensure seamless service operations.Uphold high standards of personal grooming, presentation, and professional behavior.Maintain a positive attitude and exhibit a high level of professionalism and integrity at all times.Provide guests with accurate information about hotel services, facilities,...

About the roleActiv8 Sports Physio and Training Rehab Centre, Ipoh is seeking a friendly and professional Front Desk Officer to join our team. As a key member of our administration team, you will be responsible for providing excellent customer service and ensuring the smooth operation of our front desk and daily centre activities.What you'll be doingGreet...

Job Responsibilities:Perform check-in, check-out, room assignment, room change procedures, and new room reservations.Ensure all guest data is accurately recorded in the hotel system.Greet guests, answer phones, handle and check emails.Attend to and resolve guest inquiries, complaints, and requests promptly and courteously.Manage cashier duties at the Hotel...

Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...

This position responsible for delivering exceptional front‑line service and supporting key back‑office operations. - Greet and assist walk‑in customers, manage cash payment transactions - Oversee cash‑handling procedures, maintain accurate records, and support internal admin workflows. - Supporting the Northern Operations Hub Manager with the...

**1. Guest Services** - Welcome and greet guests or clients warmly upon arrival. - Handle check-in and check-out processes efficiently, ensuring accuracy in documentation. - Assist guests with inquiries regarding reservations, facilities, or services. - Address and resolve guest complaints or escalate issues to management when necessary. **2. Reservation...