Grab Customer Service

This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: **Job Scope**: - Assisting and resolving customer issues related to Grab services, payments,...

Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for creating, updating, and keeping management files. - Coordinate with the Project Manager, contractors, and maintenance team on property...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers **Job Types**: Full-time, Permanent,...

About the roleBecome a key part of the Elite Transform Team as a Customer Service Representative. This full-time position is based in Medini, Johor and will see you playing a vital role in delivering excellent customer service to our valued clients. Whether you thrive in a fast-paced environment or enjoy building meaningful relationships, this varied and...

Working Hours: 5 days work, Monday - Friday - Respond to customer inquiries and concerns related to products, orders, and services. - Process online orders, including order placement, payment processing, and order confirmation. - Coordinate with logistics and fulfillment teams to ensure accurate and on-time order delivery. - Address order-related issues,...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - Act as the company gatekeeper - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting...

Job PurposeTo respond to customer inquiries and complaints, coordinate after-sales technical support and spare parts, and ensure timely and professional resolution of issues through proactive communication and on-site service when necessary, contributing to high customer satisfaction and brand loyalty.Key ResponsibilitiesTo act as the first point of contact...

**Job Scopes.** - Coordinate on sales enquires and project development - Coordinate on customers orders and delivery arrangement - Assist on quotation and costing - Assist on budget preparation and monthly report - Manage sales related documentation **All you need to know.** - Competitive Remuneration Package up to RM 4.5k - Enjoy Work Life Balance with 5...

**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...

Act as the primary point of contact between customer and warehouse operation teams to ensure customer's requirements are aligned with operational KPIs;Prepare and ensure all SOPs / Contacts are adhered to and any fall-outs are addressed on priority;Responsible for implementation of customer projects, ensuring timely execution and smooth integration with...