Call Agent #grab Service

4 days ago


Gelang Patah, Malaysia JOBBUILDER Full time

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,900.00 - RM2,800.00 per month

**Benefits**:

- Professional development

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)


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