Customer Support Executive

Job Title: Customer Support / Customer Service / AdminLocation: Gelang PatahBasic Salary: RM Attendance AllowanceWorking Days: 5 days per weekJob Responsibilities :1. Handle Customers◆ Answer many phone calls◆ Understand customer needs and help solve problems◆ Build good relationships with customers◆ Provide correct information and solutions2. Admin...

About Us:We are a leading global freight forwarding company, committed to providing seamless logistics solutions to clients worldwide. Join our dynamic team and be part of a company where your contributions directly impact operational excellence and customer satisfaction.What We Offer:Normal working hours – no late-night shifts.Opportunity to work with a...

*Job Description* - Responding promptly to customer inquiries and provide useful and accurate information to customers - Keeping records of customer interactions, comments and complaints. *Benefits* *EPF, SOCSO, EIS (Contribute according to gross salary) *Annual leave & MC *Full Training Provided *MNC Working Environment *Facilities : Cafeteria, Rest &...

*Job Description* - Responding promptly to customer inquiries and provide useful and accurate information to customers - Keeping records of customer interactions, comments and complaints. *Benefits* *EPF, SOCSO, EIS (Contribute according to gross salary) *Annual leave & MC *Full Training Provided *MNC Working Environment *Facilities : Cafeteria, Rest &...

The Customer Service Executive is responsible for managing day-to-day operations for assigned contracts or clients, serving as the key liaison between Freight Mark and the client on matters related to order processing, inventory management, and customer service. This role ensures smooth coordination between internal teams and customers by overseeing...

Hi there We are a company specializing in cross-border logistics between Singapore, Malaysia and Thailand. We are looking to welcome a new member into our Operations DepartmentWe are currently hiring for 3 position for our Hub in Gelang Patah, Johor.Operations Executive:Liaising with customers for truck bookingsProcessing new shipments received from...

Job PurposeTo respond to customer inquiries and complaints, coordinate after-sales technical support and spare parts, and ensure timely and professional resolution of issues through proactive communication and on-site service when necessary, contributing to high customer satisfaction and brand loyalty.Key ResponsibilitiesTo act as the first point of contact...

Act as the primary point of contact between customer and warehouse operation teams to ensure customer's requirements are aligned with operational KPIs;Prepare and ensure all SOPs / Contacts are adhered to and any fall-outs are addressed on priority;Responsible for implementation of customer projects, ensuring timely execution and smooth integration with...

Manage, maintain, and monitor the company's IT infrastructure including servers, networks, firewalls, storage, and security systems.Provide technical support to end-users (L1/L2 support), including troubleshooting hardware, software, and network issues.Handle installation, configuration, and upgrades for systems, applications, and IT equipment.Ensure backup,...

What You'll DoConduct R&D activities, product formulation and costing.Prepare and present prototypes for internal and customer use.Collaborate with cross-functional teams on projects.Provide technical support, training, and presentations.Support scale-up and commercialization activities.Ensure compliance with regulatory and quality standards.Evaluate and...