HR Application Support

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

**Client Company**: HR Management Software company **Location**: Bangsar South **Working hour**: Hybrid working mode **Benefits**: - Hybrid working mode - AL & ML - Medical & Insurance Coverage **Responsibility** - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with...

**Main accountabilities** - Manage and track support tickets through their lifecycle using IT service management tools - Create and maintain technical documentation, including standard operating procedures and troubleshooting guides - Support regular testing activity, ensuring product knowledge is kept up to date - Conduct root cause analysis for recurring...

To provide strategic support in the area of employee recognition, communication, HR intranet site, management of employee surveys and employee welfare programs that reinforce business strategy, improve satisfaction balanced with organization investment. - Accountable for all internal communications that related to employee engagement and that would include...

**Responsibilities**: 1. Manage the full spectrum of human resource functions including recruitment, compensation and benefits, performance management, and employee development. 2. Ensure compliance with employment laws and regulations. 3. Integrate AI and GPT technology into daily operations to optimize performance and decision-making. 4. Develop and...

To provide strategic support in the area of employee recognition, communication, HR intranet site, management of employee surveys and employee welfare programs that reinforce business strategy, improve satisfaction balanced with organization investment. - Accountable for all internal communications that related to employee engagement and that would include...

Plan and manage the full spectrum of HR function in the organization. This includes payroll, compensation and benefits, and training and development. - Bridge management and employee relations by addressing demands, grievances or other issues, and managing employee wellness initiatives to support the development, engagement, motivation and preservation of...

**KEY DUTIES AND RESPONSIBILITIES** - Involve in acquisition, installation, implementation, and integration of software tools to increase the efficiency and productivity of the department. - To handle and coordinate user new requirements on additional features or functions with the vendor and assist user to perform UAT upon rolling out. - Develop and...

To provide support to Operations Training Manager to design, deliver and administer operation's training programs in accordance with operation's training and development plan - Analyze the training needs of employees to develop training programs that enhances their know-how, skills and performance - Stay updated with externally-provided programs and make...

**Responsibilities**: 1. Manage the full spectrum of human resource functions including recruitment, compensation and benefits, performance management, and employee development. 2. Ensure compliance with employment laws and regulations. 3. Integrate AI and GPT technology into daily operations to optimize performance and decision-making. 4. Develop and...