Executive, Application Support, Information

**About Technogym Malaysia** For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world,...

**Main accountabilities** - Manage and track support tickets through their lifecycle using IT service management tools - Create and maintain technical documentation, including standard operating procedures and troubleshooting guides - Support regular testing activity, ensuring product knowledge is kept up to date - Conduct root cause analysis for recurring...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Responsibility: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and product...

**Job Title**: Business Support Manager **Department**: Business Support **Location**:Bangsar South, Kuala Lumpur **Job Summary**: 1. Operational Oversight: - Provide comprehensive operational support to various business functions. - Collaborate with department heads to ensure smooth day-to-day operations. - Streamline processes to enhance efficiency and...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...

**Client Company**: HR Management Software company **Location**: Bangsar South **Working hour**: Hybrid working mode **Benefits**: - Hybrid working mode - AL & ML - Medical & Insurance Coverage **Responsibility** - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with...

**Position**: Finance Executive **Location**: Bangsar South **Working Hours **:Monday - Friday / 8.30am - 5.30pm **Salary**: RM3,300 - RM3,500 **Contract Duration**: 6 month (Renewable based on performance) **a. Accounting & Reporting Unit** 1. To perform data entry for current accounting system MSGP during Vector-GP & Raptor-BC Parallel Run...

**Job Overview** **Key Responsibilities**: 1. Provide administrative support to the network support team including managing schedules, travelling, appointments and meeting. 3. Maintain and update documentations related to network support processes and procedure. 4. Official correspondence drafting, submission and delivery. 5. Assist in managing and...

Job Responsibilities:Responsible for multiple business-related applications' operation & maintenance, including trouble shooting, rapid diagnosis and resolution to user issues/incidents within SLA, response & resolve to user inquiries & requests.  Tech lead of the applications, be fimilar with the business process, system implementation and be able to...