Application Support/ Help Desk

We're Hiring: Help Desk Executive (Facilities Support – Corporate Environment)Location: Menara UEM BangsarContract Duration: 1 YearWorking Hours: Monday to Friday, 8:30AM – 5:30PMSalary: RM2,300/month + OT (if needed)We're looking for a Help Desk Executive to join our client's facilities operations team at TRX. The ideal candidate is reliable,...

To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for Gamuda Supporting Malaysia, Australia, Singapore, Vietnam & Taiwan. - Provision of Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and resolve network,...

Position : IT Helpdesk (System Administrator) Basic Salary: - RM 2,800 - RM 3,400 - RM 100 Monthly Transportation - RM 200 KPI’s (Based on quarterly performance) Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s...

Start strong. Grow fast. Lead with SmileBay. SmileBay Specialist Dental Centre in **Bangsar** is a brand-new flagship facility by the **SmileBay Group**—renowned across Malaysia for innovation in: - Full Mouth Rehabilitation - Implant Dentistry - Advanced Endodontics & Periodontics We’re looking for a **dynamic, self-driven Customer Service...

We are currently seeking an enthusiastic and responsible Front Desk Receptionist to join our clinic's beauty department team. As a Front Desk Receptionist, you will be the first impression representative of our clinic, responsible for welcoming and guiding visitors, and providing an excellent customer service experience. You will work closely with the...

**JobScope**: First point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best experience. **Remarks**: **-**Working hours will be **8.30am - 5.30pm** - Working arrangement will be hybrid (60/40: 3days in office, 2 days WFH) but not limited to adhoc changes due to business needs This is 12 months...

Salary: RM2,000 – RM2,400 per monthLocation: Bangsar, Kuala LumpurCompany: GetLaashed The StudioStart date: ImmediateThis position is open to female local Malaysians only.We're GetLaashed A beauty-meets-café concept in Bangsar, home to lash lifts, matcha drinks, and photoworthy corners.We're looking for an Admin & Front Desk Executive (Admin Assistant /...

**JOB DESCRIPTION**: To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for Supporting Malaysia, Australia, Singapore, Vietnam & Taiwan. Provision of Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and resolve...

**Responsibilities**: - Respond to customer queries in a timely and accurate way, via call or live chat. - Identify customer needs and help customers use specific features. - Update databases with information about issues and useful discussions with customers. - Monitor customer complaints on social media and reach out to aid. - Share feature requests and...

**Main accountabilities** - Manage and track support tickets through their lifecycle using IT service management tools - Create and maintain technical documentation, including standard operating procedures and troubleshooting guides - Support regular testing activity, ensuring product knowledge is kept up to date - Conduct root cause analysis for recurring...