Assistant Manager

3 days ago


Kuala Lumpur, Malaysia N2S Global Workforce Solutions LLC Full time

**Job Opportunity: Assistant Manager, Power Platform**
**Location**: KL Sentro, Malaysia
**Department**: Power Platform COE
**Reports to**: Manager - Development & Analytics
**Job Grade/Level**: GCB 4

**Job Overview**

We are seeking a highly skilled and motivated **Assistant Manager, Power Platform** to join our Power Platform Center of Excellence (COE). This role is ideal for professionals who thrive in a dynamic, collaborative environment and possess deep expertise in Power Apps (Canvas & MDA), Power Automate, and Power BI. You will play a critical role in developing solutions, performing root cause analysis (RCA), and ensuring high-quality technical support across AIA’s business units.

**Key Responsibilities**
- Develop and maintain Power Platform solutions (Canvas Apps, Model-Driven Apps).
- Perform RCA and troubleshoot technical issues effectively.
- Collaborate daily with users to understand requirements and provide timely service and incident resolution.
- Work on Power Platform components including Power BI, Power Automate, and Web APIs using JavaScript, HTML, and CSS.
- Investigate and resolve issues in Power Apps and Power BI reports.
- Provide end-user technical support and ensure seamless implementation of system improvements.
- Mentor and support analysts in resolving technical challenges.
- Ensure UI/UX quality and cross-browser compatibility for developed solutions.

**Performance Metrics**
- Adhere to PPCOE service-level agreements.
- Minimize rework on development activities.
- Avoid major audit or regulatory findings.

**Communication & Collaboration**
- Engage with business stakeholders and app owners to ensure solutions align with expectations.
- Collaborate with internal PPCOE colleagues for effective project delivery.

**Qualifications & Requirements**

**Education**:

- Bachelor’s degree in IT or relevant field with a **minimum CGPA of 3.25**.

**Experience**:

- Minimum **5 years of experience** as a developer specializing in Power Apps (especially MDA) and Power Automate.

**Technical Skills**:

- Proficiency in:

- JavaScript, HTML, CSS
- Canvas Apps, Model-Driven Apps (MDA)
- Power Automate, Power BI, Dataverse, Dataflows, web resources
- Web Services (REST, SOAP), API integrations
- Advantageous:

- Experience with Visual Basic, Visual Studio (.NET)
- Familiarity with Office365 tools like SharePoint Online and Power Apps

**Soft Skills**:

- Strong communication and presentation skills in English
- SLA-oriented and performance-driven mindset
- Excellent problem-solving and analytical abilities
- Self-motivated, resourceful, and collaborative team player

**Certifications (preferred)**:

- Microsoft Power Platform**:PL-100**, **PL-400**, or **PL-900**

**Job Types**: Full-time, Permanent

Pay: RM6,665.43 - RM11,646.92 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Work from home

Schedule:

- Early shift
- Monday to Friday

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)


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