Mandarin Speaker Agency Manager at Pj

3 hours ago

Petaling Jaya, Malaysia JEV Management & Trading Full time

**Responsibilities**:

- **Sales Strategy & Execution**:

- Develop and execute business strategies to increase sales, market share, and profitability.
- Set and monitor sales targets for agents, ensuring that team performance meets the agency's growth objectives.
- Analyze market trends to identify business opportunities and adjust strategies accordingly.
- **Team Leadership & Development**:

- Recruit, train, and mentor agents, focusing on skills that enhance client acquisition and retention.
- Conduct regular performance reviews, provide constructive feedback, and support ongoing professional development.
- Foster a collaborative and motivating environment, ensuring alignment with company values and standards.
- **Client Relationship Management**:

- Oversee and manage client relationships to ensure high satisfaction and retention.
- Address customer inquiries and resolve complaints in a timely and effective manner.
- Develop strategies for customer engagement, loyalty programs, and retention initiatives.
- **Compliance & Risk Management**:

- Ensure that the agency operates in compliance with insurance regulations and company policies.
- Identify potential risks and implement practices to minimize legal and financial exposure.
- Regularly update team members on regulatory changes and best practices in the insurance industry.
- **Operational Oversight**:

- Manage daily agency operations, including budgeting, scheduling, and resource allocation.
- Ensure smooth workflow and optimize efficiency through effective process management.
- Prepare and analyze financial reports, track key performance indicators, and adjust operations to improve productivity.
- **Marketing & Brand Development**:

- Lead the development and execution of local marketing strategies to enhance the agency’s brand presence.
- Organize events, networking opportunities, and community engagement initiatives to generate new leads.
- Collaborate with the marketing team to develop promotional materials and digital campaigns.

**Requirements**:

- Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or relevant certifications in insurance are a plus.
- Proven experience in insurance sales, agency management, or a similar role.
- Experience in doing recruitment
- Strong leadership, communication, and interpersonal skills.
- Demonstrated ability to develop and execute strategic plans.
- Knowledge of insurance regulations and risk management principles.
- Proficiency in CRM software and other industry-specific tools.
- Required languages: Mandarin and English
- Min process 2 to 3 yrs experience as GM in financial institutions like insurance agency

Pay: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Recruitment: 1 year (required)
- Agency: 3 years (preferred)

**Language**:

- Mandarin (required)

**Location**:

- Petaling Jaya (required)

  • Barista - Luckin Coffee @ D'quince Damansara Pj

    1 week ago

    Petaling Jaya, Malaysia Bighire Agency Full time

    ✨ JOB VACANCY | WE ARE HIRING | OFFERS GOOD SALARY & MANY BENEFITS ✨ ℹ Position: Barista (Full-time) ℹ Company: Luckin Coffee Malaysia ☕ Lokasi Kekosongan**:D'QUINCE DAMANSARA PETALING JAYA** Salary RM1,800 - RM2,500 OT Allowance EPF & Socso Insurance coverage after confirmation Medical & dental claim Uniform provided No work...

  • Customer Service

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Tribe Business Services Sdn Bhd Full time 4,000 - 4,800 per year

    Tribe is expanding As a leading customer support solutions provider, we're partnering with a premier client in the urban mobility and cycling industry — enhancing local transport by improving bike lane access and connectivity.We're looking for a Customer Service Executive (Mandarin Speaker) who is passionate about delivering exceptional customer...

  • Sales Executive Digital Marketing

    7 days ago

    Petaling Jaya, Malaysia CXL Group Full time

    A leading digital marketing company is on the lookout for **Sales Executive Digital Marketing (Mandarin Speaker)**specializing in **Digital Marketing services**, with a strong focus on client acquisition, campaign consultation, and delivering tailored online solutions to businesses across various industries. - **Core Responsibilities**:_ - Engage with...

  • Content Moderator – Mandarin Speaker

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Teleperformance Malaysia Sdn Bhd Full time 20,000 - 30,000 per year

    Job Title: Content Moderator – Mandarin SpeakerLocation: TP Malaysia Kelana Center Point , Petaling Jaya , SelangorEmployment Type: Full-Time (Onsite)Working Hours: Rotational ShiftsJob Overview:We are looking for a dedicated Content Moderator (Mandarin Speaker) to join our team at TP Malaysia, based at the Gtower office. You will play a vital role in...

  • Mandarin Speaker for Customer Support

    1 week ago

    Petaling Jaya, Malaysia Darwin Rhodes (Hong Kong) Company Limited Full time

    Greetings from eTeam , We are urgently hiring Mandarin speaker for - Customer service role - Salary Up to 3600myr - Work Place -Peta ling Jaya - Permanent job - Rotational shift job - spm and above can apply - Freshers can apply - Mandarin proficiency required + good English communication skills - Local Malaysian only can apply - Interview mode is...

  • Customer Representative Mandarin Speaker

    7 days ago

    Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    **Location**: PJ City Development, Petaling Jaya **Job Scope**: - Answering customer inquiries and providing information on product features, benefits, and pricing - Recording customer interactions and updating customer information in a database - Handling customers from Singapore - Singapore based Public Holidays **Requirements**: - Must be able to...

  • Sonographer in Pj

    2 days ago

    Petaling Jaya, Malaysia JEV Management & Trading Full time

    **Key Responsibilities**: - Conduct diagnostic imaging procedures including abdominal, obstetric, gynecological, vascular, and musculoskeletal ultrasounds. - Evaluate image quality and adjust equipment as needed to obtain optimal results. - Explain procedures to patients and ensure their comfort during examinations. - Collaborate with radiologists and...

  • Telesales (Mandarin Speaker)

    2 days ago

    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position : Telesale Executive ( Mandarin Speaker)** **Tenure : Permanent** **Working Location : Petaling Jaya** **Working Hour : 10am -6pm (Mon - Fri)** **Salary : RM2,600.00 - RM3,500.00** **Responsibilities**: - Obtaining new customers who have contacted us overnight who have given us their basic details as they are looking to sell their car -...

  • Customer Service Executive Mandarin Speaker

    7 days ago

    Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    Position: Tele Sales Executive (Inbound) Location: PJ City Development Language: Mandarin Role Type: Permanent (Bank industry) **Key Responsibilities**: - Answer incoming calls and respond to customer inquiries professionally. - Provide accurate information about products, services, and company policies. - Resolve customer complaints or issues in a...

  • Executive, Customer Relationship

    2 weeks ago

    Petaling Jaya, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Job Description: - Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives - Providing high quality service to achieve customer satisfaction by resolving customer queries at first...