Restaurant Supervisor

6 days ago

Shah Alam, Malaysia ASIA MEX CONCEPTS SDN BHD Full time

1. In the absence of the Assistant Manager / Manager carry out the daily operation of the Restaurant ensuring effective communication of all required standards and procedures to all employees.

2. In conjunction with the Assistant Manager / Manager constantly monitor the quality and presentation of all food items, liaising with Executive/Sous Chef to ensure the same.

3. In accordance with the Restaurant procedures, ensure guests are given prompt, attentive and unobtrusive service at all times.

4. Perform related service duties as required throughout service periods.

5. Whenever appropriate and opportune, in accordance with procedures, ensure that up-selling of food and beverage items is undertaken, giving guests the opportunity of partaking of all food and beverage options open to them and maximizing profitability of outlets.

6. Ensure all procedures in regards to wastage and transfers are carried out.

7. Undertake to deal with any guest’s complaint in a professional, helpful and friendly manner at all times and immediately advise Assistant Manager / Manager of the situation (contact the Operation Manager, Division Head in the Assistant Manager’s absence).

8. Any other duties as requested by the Assistant Manager / Manager due to business demands.

9. Monitor weekly roster for all restaurant staff, ensuring that adequate manning levels are in line with the terms of Company.

10. Inform the Assistant Manager / Manager of any queries posted by guests so that an answer can be given (related to Supervisor line of responsibility only).

12. Oversee the supervision of all staff in all Restaurant areas and ensure that Company policies and procedures are followed at all times, and that Company standards are being upheld. Report any concerns first to the Assistant Manager / Manager

13. At the end of each shift complete all necessary daily reports.

**Salary**: Up to RM3,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Restaurant Management: 1 year (required)

  • Restaurant Supervisor/Manager

    1 week ago

    Shah Alam, Selangor, Malaysia AR Management Malaysia Full time 30,000 - 50,000 per year

    Requirement :- Previous restaurant experience- Management or supervisory experience- Customer service skills- Communication - Fluent English and Bahasa Malaysia- Training in food safety- Financial literacy- Inventory control skills- Knowledge of restaurant management software & Microsoft Office- Ability to handle a fast-paced work environmentJob Description...

  • Restaurant Supervisor

    2 weeks ago

    Shah Alam, Selangor, Malaysia ALWIS CUISINE SDN BHD Full time

    Oversee daily restaurant operations, including opening/closing procedures, staff assignments, and workflow coordination.Ensure compliance with health, safety, and sanitation regulations (e.g., food handling, cleanliness).Monitor service quality, resolve customer complaints promptly, and maintain high satisfaction levels.Team Leadership:Supervise and mentor...

  • Secret Recipe Barista, Service Crew

    1 week ago

    Shah Alam, Malaysia Secret Recipe Restaurant Sdn Bhd Full time

    Supervisor, Barista, Service Crew & Kitchen Outlet: Aeon & Giant Shah Alam Pay: RM1,700.00 - RM2,500.00 per month **Benefits**: - Maternity leave - Meal allowance - Meal provided - Opportunities for promotion Schedule: - Afternoon shift - Day shift - Early shift - Evening shift Supplemental Pay: - Overtime pay - Performance bonus **Experience**: -...

  • Restaurants Supervisor(Aeon Shah Alam

    2 weeks ago

    Shah Alam, Malaysia MFM Restaurants Sdn Bhd Full time

    **Job description (Daily Operations)**: - Ensure that restaurant’s goals and objectives are clearly communicated, understood, and met by subordinates. - Address guests concerns, request and/or any other issues either individually or by enlisting the help of others by following restaurant guidelines. - Collaborate with operations management team to develop...

  • Restaurants Supervisor(Aeon Shah Alam

    2 weeks ago

    Shah Alam, Malaysia MFM Restaurants Sdn Bhd Full time

    **Job description (Daily Operations)**: - Ensure that restaurant’s goals and objectives are clearly communicated, understood, and met by subordinates. - Address guests concerns, request and/or any other issues either individually or by enlisting the help of others by following restaurant guidelines. - Collaborate with operations management team to develop...

  • Outlet Manager

    3 days ago

    Shah Alam, Selangor, Malaysia 10 GRAM RESTAURANT Full time

    Plan, supervise and control various operations, working closely and supporting the restaurant manager.Anticipate guests' needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.Constant effective communication with managers and supervisors regarding any guest or staff issues.Encourage and motivate staff with a...

  • Restaurant Crew

    4 days ago

    Shah Alam, Selangor, Malaysia Recipetwist Kitchens Sdn Bhd Full time

    WE ARE HIRING – RESTAURANT CREW (MALAYSIANS ONLY)Join Our Growing F&B Group: NALE & NAKUBe part of a fun, fast-paced environment with real career opportunities.Our Brands & LocationsNALE – The Nasi Lemak CompanyMid ValleyPavilion Damansara HeightsCentral i-CityNAKU – Nasi KukusAEON Mid ValleyAEON 1 Utama (Opening Soon)Subang Parade (Opening Soon)AEON...

  • Outlet Manager

    2 weeks ago

    Shah Alam, Malaysia Indera Food Industries Sdn Bhd Full time

    **Role Description**: Responsible in managing all aspects of the restaurant. He/ she is expected to deliver a high-quality experience to our guests and motivate our colleagues to ensure excellent customer service. Supervisors/ Manager will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong...

  • Restaurant Supervisor

    3 days ago

    Setia Alam, Malaysia JFHC SDN BHD - LUNA LUNA Full time

    **Job Function**: Supervises all service staff comprising of F&B Service crews in providing food and beverage service to guests of the Restaurant. In achieving the level of excellence, he/she has to ensure that the discipline of the staff under him/her is maintained and that they are adequately trained and directed. During peak periods, he/she performs food...

  • Restaurant Crew

    2 weeks ago

    Shah Alam, Selangor, Malaysia OldTown White Coffee Full time 20,400 - 24,000 per year

    JOB DESCRIPTION :Customer ServiceGreet and serve customers politely and efficiently.Take orders accurately (dine-in & takeaway).Handle payments and operate the POS system.Attend to customer requests and resolve minor complaints.Food & Beverage PreparationPrepare food and beverage according to SOP.Assist kitchen team in food plating and portioning (if...