Quality Assurance

1 day ago

Kuala Lumpur, Malaysia MEMANG MEOW KOPITIAM Full time

**Job Scope**:

- **Quality Program Management**:Monitor and update quality and food safety programs (HACCP, HALAL, Quality Evaluation Checklist, and Food Safety procedures) to comply with company and regulatory standards.
- **QA System Coordination**:Implement and manage QA systems, identify gaps, analyze issues, and make recommendations.
- **Quality Management System**: Ensure the overall Quality Management System is understood, implemented, and maintained. Report and recommend continual improvements to management.
- **Leadership**: Lead the Food Safety/Quality Team in developing, implementing, and maintaining food safety and quality systems across all outlets, including new openings and franchises.
- **Best Practices**: Plan and introduce internal programs to improve product quality.
- **Quality Control**: Analyze quality control test results and communicate findings to relevant departments. All products are in accordance to SOP
- **Regulatory Compliance**: Review quality documentation for regulatory submissions and inspections. Supervise, host, or conduct internal and external audits and follow up with action plans.
- **Issue Resolution**: Ensure hazards, policies, objectives, targets, audit results, and feedback/complaints are resolved within given timeframes.
- **Cleaning schedule**: Ensuring all SOP on cleaning is on target
- **Training and Development**: Educate employees on quality assurance standards and procedures to ensure compliance and high performance.
- **Communication and Collaboration**: Coordinate efficiently with other departments, external stakeholders, and regulatory bodies for quality assurance related matters.
- **Performance Metrics**: Set and track performance metrics to assess the effectiveness of quality assurance programs.
- **Continuous Improvement**: Stay updated with industry trends and standards to maintain a continuous improvement mindset within the quality assurance processes.
- **Additional Tasks**: Perform any other tasks assigned by management to assist in meeting company objectives.

**Job Requirements**:

- Minimum 2 years of working experience in related field.
- Knowledge of process efficiency, quality management systems, strong communication, and teamwork capabilities.
- Technical knowledge and hands on experience in handling certification audit such as HALAL, and HACCP.
- Familiar with Malaysia food regulatory requirement.

Pay: RM3,000.00 - RM4,500.00 per month

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