Tele Account Manager

4 days ago

Kuala Lumpur, Malaysia Agensi Pekerjaan 3S Talent Search Sdn. Bhd. Full time

Our Client is the provider of a full suite converged Telecommunication, Digital and related services and solutions provider. We are looking for a **Tele Account Manager**

**Your New Role**:

- **To oversee the relationships of company with its Small Medium Enterprise (SME) clients. Responsible for obtaining and maintaining long term key customers by comprehending their requirements.**:

- Building strong relationships with strategic customers. Identify needs and requirements to promote company’ solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing company business to achieve long-term success.
- Drive selective assigned SME segment (Small accounts) with full account management approach with stay focus in SME core business and growth in further share of wallet with accs penetration (in Revenue), Monitor Processes, or Surroundings — Monitoring account movement, reviewing account profile and overcome sales challenges over competition to achieve revenue target.
- Engage with minimum 20 customers per day via live contact and follow up with all prospects within two days
- Develop and oversee customer retention planning and manage it with lowest churn.
- Learn and recognize triggers based on account/customer behavior and engage with accounts/customers who request to terminate or downgrade service
**Job Requirement**:

- Diploma or Degree in IT, Business Administration, Marketing or relevant disciplines.
- Minimum 3 years of experience in solution sales, preferably in Inside Sales in a corporate environment (B2B) or call centre environment.
- Experience in dealing with project, offering complex solution dealing in corporate environment.
- Ability to work in a fast pace environment, aggressive sales personality and passionate to achieve KPI consistently
- Good negotiation skills with the ability to resolve issues and customer concerns.
- Experience in forecasting for the sales pipeline accurately and funnel building effectiveness
**Action Now**

Would appreciate if you could WhatsApp to **Grace 011-3305 9314** **or Alex Lin 012 663 2477(I am using WhatsApp for communication)** to share with us your updated profile, career plan and accomplishments.

**Salary**: RM2,500.00 - RM4,500.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)
**Experience**:

- Sales: 3 years (preferred)

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