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Consumer Care/key Account Executive

2 weeks ago

Petaling Jaya, Malaysia JOBBUILDER Full time

To perform cold calling to follow up and verify the potential leads (data) from social media’s campaign (eg: Facebook) before generating to the Company’s existing consumers. - To ensure the potential leads information are accurate before sending to the Company’s existing consumers.
- To develop positive relationship with the potential leads and existing consumers.
- To perform on-boarding process to new consumers, handle inbound calls from campaign’s referral and answer all the consumers’ enquiries when arises.
- To record consumers’ information in the Company’s internal system.
- To monitor and report campaign’s status, progress, and review to management weekly / monthly.
- To perform regularly follow up with the consumers on their campaign’s listing performance in our Company’s website and share latest campaign plan with consumers when needed.
- To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer

**Salary**: RM2,500.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- property: 1 year (preferred)
- real estate: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)