Specialist 4, Learning Tech Consultant

**Company Description**

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK, and SanDisk® Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

**Consult and deliver outcomes for our business stakeholders on their needs associated with Learning and Performance technology platforms.**

- Consult on system functionality and capabilities associated with Learning and Performance platforms and provide scalable real solutions to meet the businesses needs in a timely fashion
- Provide governance and guidance to Business Unit Administrators as part of our centralized administration team
- Review and test regular updates delivered by our SaaS platform vendors and ensure we are getting the most from our technology investments
- Partner with IT to find innovative and scalable solutions that meet our business needs and support our go forward learning and performance strategies in the systems we administer
- Support the HR team with the delivery of employee lifecycle programs via or technology platforms

**Contribute to the execution of the People Development & Engagement Center of Excellence strategy**

- Establish strong cross-functional relationships to continuously collect the voice of the business and voice of the learners to be incorporated into the Talent Development & Inclusion Strategy
- Build relationships with business stakeholders and HR partners to identify regional needs, co-create solutions, and integrate learning programs into the broader employee experience
- Stay informed on industry trends and identify best practices to continually improve content to make it more engaging and impactful for learners
- Identify unmet needs and contribute to the roadmap for new learning initiatives to solve for those unmet needs
- Contribute to the technology review and governance approach for our sub administrators
- Assess releases and provide insight into how best to deliver these to our existing platforms and end users
- Manage other cross-functional initiatives that help us achieve our enterprise learning strategy goals
- Identify and build learning and development experiences that support other integrated employee experience touchpoints through our platforms (e.g., career development, performance management, talent review)
- Role model and advocate for a modern learning mindset (i.e., learning through an environment that provides comprehensive, unified experiences, exposure, and education)

**Qualifications**

- 8-10 years’ experience in HR or Learning function
- Proven experience in:

- Administering and supporting unified talent technology such as an LMS, or Performance Management system / suite
- Implementing or supporting the delivery of releases of functionality from an enterprise SaaS Learning or Performance, human capital management (HCM) system vendor
- Using a consultative approach to translate business needs into engaging user-centered experiences via HCM systems or platforms
- Working with cross platform data integrations and feeds
- Experience with delivering reports and dashboards via native platform reporting and data visualization tools from an HCM system
- Supporting tier 2 or 3 tickets via a ticketing platform, ability to document and submit tickets for escalation to HCM Vendors as needed
- Displaying technical prowess, in HCM platforms including HRIS systems
- Managing projects with the ability to prioritize and meet deadlines and measure progress and success against competing priorities
- Analyzing and visualizing data to demonstrate learning program effectiveness

- Demonstrates key leadership skillsets and mindsets:

- Demonstrates strong analytics, communications, and presentation skills
- Strong interpersonal skills, with the ability to facilitate, influence, resolve conflict and collaborate on innovative solutions with employees from different cultural and professional backgrounds
- Finds opportunity in challenges and approaches with a positive and forward-thinking approach
- Goal-oriented, proacti