Assistant Branch Manager/branch Manager

2 weeks ago

Kota Kinabalu, Malaysia HAG Store Full time

**HAG STORE SDN. BHD. is Recruiting**

The Assistant Branch Manager/Branch Manager is responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service. This role involves mentoring team members, monitoring sales performance, and implementing merchandising strategies to maximize sales and enhance the customer experience. If you think you meet the following requirements, you are welcome to join us:
**Salary & Benefit Packages**
- Annual Bonus provided.
- Entitled to EPF, EIS, SOCSO, and leave entitlement in Malaysia.
- Employee Recognition Programs.
- Employee Discount.
- Training is provided.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment that values work-life balance

**Responsibility**
- Drive branch sales and profitability through effective sales strategies and promotional activities.
- Lead, motivate, and manage branch staff to meet performance goals, help retail sales staff achieve sales targets.
- Communicate with the team: Responsible for all staff-related issues and foster a customer-first culture among staff.
- Maintain inventory: Ensure there is no deficit in stock and report any discrepancies, problems and recommendations to the Management.
- Ensure merchandising displays are attractive and updated in line with marketing campaigns.
- Ensure consistent delivery of high-quality customer service, handle customer complaints and feedback professionally and promptly.
- Update customer requirements/report them to management.

**Requirement**
- 2 years of experience in related fields is preferred.
- Diploma or Degree in Business, Retail Management, or related field.
- Excellent communication skills & ability to motivate team members.
- Strong leadership skills.
- Strong work ethic with excellent time management.
- Having a friendly and engaging personality, delivering a high standard of customer service.
- Confidence in actively introducing products to customers and driving them to achieve sales targets.

**We look forward to meeting you Cheers :)**

Pay: Up to RM5,000.00 per month

**Benefits**:

- Free parking
- Maternity leave

Supplemental Pay:

- Commission pay
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Kota Kinabalu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What's your expected monthly basic salary?

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- people management: 2 years (required)

Work Location: In person

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