Debt Collection Supervisor
5 days ago
_**THIS POSITION REQUIRE COLLECTION EXPERIENCES, THOSE WITHOUT RELEVANT EXPERIENCES IN RECOVERY & COLLECTIONS WILL BE REJECTED**_
**-Aggressive work behavior**
- **Manage a team of recovery officers especially in ensuring collections are up to par with targets set**
- **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually**
- **Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes.**
- **To handle inbound and out bound calls regarding overdue/over limit accounts**
- **Update Account status and database frequently**
- **Ensure the accounts are worked and followed-up thoroughly and in a timely manner**
- **Exhibits strong negotiation skills and problem-solving skills both in English and Bahasa Malaysia**
**-Strong leadership and team management skills**
**-Strong analytical and problem-solving skills**
**-Proficient in using collection software and tools**
**-Oversee day-to-day operation**
**-Monitor team performance and report on metrics**
**-Discover training needs and provide coaching**
**-Min SPM with working experiences**
**-Basic Salary + Weekly Performance Incentive + Monthly High Commission up to 4% tier for Personal Collection & up to 2% Overiding.**
**-Banking & Corporate Products**
**Job Types**: Full-time, Permanent
Pay: RM2,300.00 - RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bangsar: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 25% (required)
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