Technical Support

4 days ago


Johor, Malaysia DXC Technology Full time

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.

**Job Description**:

- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
- Evaluate unique or complex installations or configurations and make recommendations for resolution
- Articulate clearly in writing and verbally
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met

**Education And Experience Required**
- Diploma or bachelor’s degree
- 0-2 years experience in relevant technologies and customer environments

**Knowledge And Skills**
- Excellent verbal and written communication skills in ENGLISH
- Experience in troubleshooting in a technical environment
- Excellent analytical and problem-solving skills
- Software and hardware knowledge of computing, storage, and peripheral devices
- Understanding of case management databases and tools
- Superior customer service skills
- Phone and remote support experience. E-support experience and knowledge
- ** Willing to work on shifting schedule**:

- ** Willing to work onsite in Petaling Jaya


  • Technical Support

    5 days ago


    Johor, Malaysia DXC Technology Full time

    About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

  • Technical Support

    3 weeks ago


    Johor Bahru, Malaysia VISKOU TECHNOLOGY SDN. BHD. Full time

    **Responsibility**: - Provide professional technical advice or support to company sales team and customers; - Support and build good relationship with customers; - Perform system and product trouble shooting and other after-sales support; - Assist to create technical information like datasheet, manual and training materials; **Requirements**: -...

  • IT Technical Support

    2 weeks ago


    Johor Bahru, Malaysia UNITED ALARMTRONICS SDN BHD Full time

    Responsible for the troubleshoot technical issues at project site, provide timely feedback and support the technical team among other duties. - Provide technical support for ICT hardware and software. (PCs, Macs, Laptops & other devices) - Configuring, implementing, testing, troubleshooting of ICT equipment. - Perform hardware and software installations,...

  • Technical Support

    1 week ago


    Johor Bahru, Johor, Malaysia Convergint Full time

    Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and...

  • Technical Support

    1 day ago


    Johor Bahru, Malaysia VISKOU TECHNOLOGY SDN. BHD. Full time

    **Responsibility**: - Provide professional technical advice or support to company sales team and customers; - Support and build good relationship with customers; - Perform system and product trouble shooting and other after-sales support; - Assist to create technical information like datasheet, manual and training materials; **Requirements**: -...


  • Johor Bahru, Johor, Malaysia Viskou System Pte. Ltd. Full time

    The Technical Support Engineer role at Viskou Technology Sdn Bhd is a fantastic opportunity to provide professional technical support to our customers and assist the sales team on pre-sales inquiries.Key Responsibilities:Customer Support: Provide timely and effective technical assistance to customers, resolving their queries and concerns in a professional...


  • Johor Bahru, Johor, Malaysia CMGI Sdn Bhd Full time

    **About the Role:Technical Support EngineerThis is an exciting opportunity to join CMGI Sdn Bhd as a Technical Support Engineer. As a key member of our IT team, you will be responsible for delivering exceptional technical support services to our clients.**Responsibilities:Troubleshoot technical issues related to hardware and software.Deploy, install, and...


  • Johor Bahru, Johor, Malaysia Comaea Consulting Full time

    Comaea Consulting is seeking an experienced Technical Support Expert to join their team.The ideal candidate will have a strong background in mechanical engineering and excellent analytical skills.Key ResponsibilitiesProvide technical support and service to customers across the region.Installation and commissioning of capital equipment.Maintenance and repair...


  • Johor, Malaysia DXC Technology Full time

    Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...


  • Johor Bahru, Johor, Malaysia CMGI Sdn Bhd Full time

    Identifying hardware, diagnosing, repairing faults, software solutions, and troubleshooting technical issues.Deploy, install, and configure a set of hardware and software, and provide on-site training and support services.Managing multiple cases and activities as assigned by following SOP and providing pre and post activity reports as and when required.Able...


  • Johor Bahru, Johor, Malaysia SEFAR FABRICATION (M) SDN BHD Full time

    We require a Technical Support Specialist - Engineering to provide technical support and maintenance services to our engineering team at SEFAR FABRICATION (M) SDN BHD.Key Responsibilities:Provide technical support and maintenance services to engineers and technicians.Assist with troubleshooting and resolving technical issues.Conduct research and provide...


  • Johor Bahru, Johor, Malaysia VHR Consultancy Full time

    Key ResponsibilitiesThe Service Supervisor will ensure that customers receive high-quality service, timely resolutions for power-related issues, and effective technical support.Additional responsibilities include allocating resources and schedules to meet service demands and operational needs, leading a team of technicians, and providing guidance and...


  • Johor Bahru, Johor, Malaysia Techify Care Full time

    Ideal Candidate ProfilePossess a degree or diploma in Computer Science, Engineering, or a related field.Hold at least one year of experience, preferably within a Helpdesk/Technical Support or Network Engineer/System Engineer role.Demonstrate excellent communication and interpersonal skills.Prioritize tasks with strong attention to detail and deliver...


  • Johor Bahru, Johor, Malaysia Viskou System Pte. Ltd. Full time

    Technical Support Engineer (Electrical / Mechanical)Join to apply for the Technical Support Engineer (Electrical / Mechanical) role at Viskou Technology Sdn Bhd.Job HighlightsTraining will be provided 公司将会提供培训ResponsibilitiesAssist the sales team on any pre-sales inquiries 协助销售团队进行任何售前咨询Provide professional...


  • Johor Bahru, Johor, Malaysia AAC Distribution Full time

    At AAC Distribution Sdn Bhd, we are more than just a distributor. We're leaders in surveillance and IT networking solutions, passionate about innovation and driven by our commitment to helping customers secure and connect their worlds. We believe in fostering a dynamic environment where every team member can grow, learn, and make a real impact. If you're a...

  • IT Technical Support

    3 weeks ago


    Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full time

    **a) Identifying hardware and software solutions.** **b) Troubleshooting technical issues.** **c) Diagnosing and repairing faults.** **d) Resolving network issues.** **e) Installing and configuring hardware and software.** **f) Replacing or repairing the necessary parts.** **Salary**: From RM1,500.00 per month Schedule: - Day shift Ability to...


  • Johor Bahru, Malaysia Celestica Full time

    Req ID: 120112 Remote Position: No Region: Asia Country: Malaysia State/Province: Johor City: Johor Bahru **General Overview**: Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ) Role: Technical Support 2 (TS2) Job Title: Technical Support, Quality 2 Job Code: TS2-QUA-OPQ Job Level: Level 05 Direct/Indirect Indicator:...


  • Johor Bahru, Johor, Malaysia Infineon Technologies Full time

    Solution Delivery is key to our success at Infineon Technologies. As a Technical Support Professional, you will be responsible for delivering high-quality solutions within agreed timelines and scope, minimizing disruption to existing processes.Key ResponsibilitiesYou will:Evaluate the effort required to deliver business change requests and develop solution...


  • Johor Bahru, Johor, Malaysia Techify Care Full time

    About UsTechify Care is an innovative IT service provider dedicated to delivering exceptional services to businesses across all sectors. Our strong relationships with top vendor partners enable us to share resources and expertise, driving value for our clients.Our MissionWe strive to provide solutions that maximize the return on investment in technology. Our...


  • Johor Bahru, Johor, Malaysia Viskou Technology Sdn Bhd Full time

    Job highlightTraining will be providedResponsibilityAssist the sales team on any pre-sales inquiriesProvide professional technical support to our customersPerform product testings to better understand our productsProvide trainings to both our internal staffs and our customersCarry out professional after-sales support duties such as troubleshooting and...