Customer Service Executive

2 weeks ago


Shah Alam, Malaysia Quanterm Logistics Full time

Responsibilities:

- Manage and monitor daily shipment and update customer for all deliveries in timely manner.
- Liaise with all relevant parties for proper documentation and arrangement of shipments.
- Liaise with logistics agencies on the transportations for delivery/shipment of goods.
- Liaise with customer for air/sea freight shipments.
- Handle costing, billing documentation and payment for air/sea shipment.
- Prepare comparison for all rates and provide quotation to customer.
- Involve in daily shipment problem solving and follow up
- Liaise with 3PL for inbound and outbound arrangement

**Requirements**:

- At least a Diploma, preferable major in Business Administration, Marketing, Logistics and/or Supply Chain Management.
- Excellent interpersonal, verbal and written communication skills
- An understanding of sales principles and customer service practices.
- Must have knowledge, logistics requirements and market trend.
- Must have excellent selling, negotiation, and interpersonal skills.
- Good computer proficiency in MS Office


  • Customer Service

    4 days ago


    Shah Alam, Selangor, Malaysia NSS SERVICE CENTRE SDN. BHD. Full time

    Are you passionate about cars and providing exceptional customer service? We are looking for a dynamic Service Advisor to join our team As a Service Advisor, you'll be the bridge between our customers and our skilled technicians, ensuring their vehicles receive top-notch care and our customers leave satisfied.Responsibilities:Customer Relationship: Be the...

  • Customer Service

    4 days ago


    Shah Alam, Selangor, Malaysia Hospitech Manufacturing Service Sdn Bhd Full time

    Job descriptionManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service...


  • Shah Alam, Selangor, Malaysia FMX (M) Sdn Bhd Full time

    Company DescriptionFMX (M) Sdn Bhd is an integrated supply chain solutions provider specializing in express, freight, ground transportation, and warehouse value-added services, both domestically and internationally. We aim to exceed customers' expectations through extensive and efficient use of network and technology, ensuring the speed and reliability of...


  • Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...


  • Shah Alam, Malaysia CHAN AUTO SERVICE CENTRE SDN BHD Full time

    **Key Responsibilities**: - Make follow-up calls to customers when needed - Attend to walk-in or scheduled customer visits and enquiries - Answer incoming phone calls and respond to basic customer queries - Perform basic administrative tasks (e.g. data entry, filing, document handling) - Ensure excellent customer service and maintain a positive company...


  • Shah Alam, Malaysia Agensi Pekerjaan Synergy Staffing Full time

    **COMPANYY**:Padiberas Nasional Berhad **LOCATION**: Jalan Majistret U1/26, Hicom-glenmarie Industrial Park, 40150 Shah Alam, Selangor **POSITION** : Customer Service Executive **WORKING HOURS**: Monday - Friday 08:30am-5:30pm **QUALIFICATION**: - Can work as soon as possible - have experience in customer service in logistic area **Job Type**:...


  • Shah Alam, Selangor, Malaysia Pride Professional Sdn Bhd Full time

    PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.Our client is a global freight forwarding and logistics service provider with an established presence in Malaysia and a strong network across Asia, North America, and over 300...


  • Shah Alam, Selangor, Malaysia Advante Homes Full time

    Company DescriptionAdvante Homes offers an all-in-one property management experience, designed to simplify renting and enhance property income. Specializing in managing properties for both short stays and long-term leases, the company takes care of all property-related needs, ensuring seamless and profitable operations. Currently serving major cities such as...


  • Shah Alam, Malaysia Bright Property Service (M) Sdn Bhd Full time

    Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...


  • Shah Alam, Selangor, Malaysia Q-Pack (M) Sdn Bhd Full time

    Responsible to handle all customer service-related activities inclusive order handling, monitoring delivery and pre & post-delivery activities as per customer requirement.To liaise with internal departments to follow up on production process and execution in meeting customer's expectation and ensure timely delivery of customer orders.Acknowledge and respond...