E-commerce Support Officer

1 week ago

Bukit Jalil, Malaysia GENO Management Full time

**Position Name : E Commerce Assistant**

**Location : Pavilion 2, Bukit Jalil**

**Working Hours : 9.30am - 5.30pm**

**Salary Range : RM 2,300 - RM 2,500**

**Commission : Yes**

**Allowance : Yes**

**Job Scope**
- Ensure respond promptly to customers’ request and promote and sell the company's products, as well as to provide excellent customer service to ensure customer satisfaction and retention.
- Efficiently handling daily parcel packaging, effective warehouse management, for instance inventory control and updates.
- Assist in minor posting, like insta story and product shooting to increase page reach and engagement rates.
- Work closely with the marketing team to promote effective campaigns and initiatives that grow sales number and enlarge customer base.
- Also, collaborate with marketing in order to increase page awareness.
- Tasks involved in managing marketplace platforms, including Instagram, Facebook, Shopee, XHS and etc corresponding responsibilities.

**Requirements**:

- Strong sales drive, customer-focused and motivated towards a successful career in sales and marketing.
- Have basis knowledge on photo and video editing (Canvas and etc) is an added advantage.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

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