E-Commerce Support Executive

1 day ago

Bukit Indah Johor, Malaysia Aspial Lifestyle Business Services Sdn. Bhd. Full time 30,000 - 60,000 per year

About the role

We are seeking a skilled and experienced E-Commerce Support Executive/Assistant to join our dynamic team at Aspial Lifestyle Business Services Sdn. Bhd. in Bukit Indah, Johor. In this full-time role, you will play a crucial part in providing E-Commerce support for all Aspial Lifestyle business brands (Maxi-Cash, Goldheart & Lee Hwa). The role manages the back-end E-Commerce cycle from data management, campaign management to order processing & fulfilment.

What you'll be doing

  • Maintenance of E-Commerce database (pricing, description, specification, images).
  • Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.
  • Prepare campaign launches & activations through new product images/inventory for uploading, price changes.
  • Assist in Live sale preparation & after-sale event/campaign summary report.
  • Monitor stores arrangement for online orders.
  • Order processing & info dissemination for fulfilment support.
  • Manage timelines in terms of E-Commerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations).
  • Good understanding of E-Commerce process flow and customer expectations.
  • Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations.
  • Order fulfilment support, to allocate orders to various outlets with available inventory to support fulfilment.
  • Other backend supports roles.
  • Rotating support marketplace online chatting after normal working hour.
  • Monitoring retail gold price and keep update the selling price in every platform.
  • Planning and implement online Brands awareness campaign with other marketing activities.
  • Ensure all products are uploaded and sync with full descriptions within the given time frame.
  • Image re-size required for marketplace platform.
  • Any other tasks as assigned.

What we're looking for

  • SPM / Diploma or relevant certification in E-Commerce, Business Administrative, or any other related majors are preferred.
  • Preferable with 1 year of working experience in the related field is required for this position.
  • Proficient in using E-Commerce platforms and office productivity tools.
  • Proficiency in Mandarin and English (both spoken and written) will be an advantage.
  • 5 working days, rest and off day might falls on weekday during online shopping campaign day.
  • Occasion overtime is required to clear urgent orders.
  • Strong problem-solving and analytical skills, with a keen eye for detail.
  • Adaptable and able to work well in a fast-paced environment and work under guidance.

About us

Aspial is a publicly listed company in Singapore, overseeing a diverse portfolio of businesses that include jewellery retail, property development, financial services, hospitality, and resort management. Aspial Lifestyle Business Services (ALBS), located in Malaysia, serves as a shared service business centre, playing a crucial role in supporting the Group's various operations. The Group features prominent brands such as Maxi-Cash, Lee Hwa, Goldheart Jewellery, and Niessing. Join our team and be a part of our continued success story.

Apply now and take the next step in your career

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