E-commerce Executive

3 days ago

Johor Bahru, Malaysia Nala Groups Full time

Position: E-Commerce Executive

Salary Package: Basic RM 2500 - 3500 + Bonus

Company Background: Motor Dealer

Working Time: Monday to Friday 9am - 6pm ; Saturday 9am - 1pm (5.5 days work)

Working Location: Kempas, Johor Bahru

Benefit : EPF, SOCSO, Annual leave, Medical leave, Personal Insurance, training, company trip.

**Job Descriptions**:
**Account Management**
- To develop and implement sales and marketing strategies to generate sales revenue with channels and marketplaces and meeting company assigned sales target.
- To liaise with e-commerce partners to build relationships, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives.
- To monitor and reply to customer replies appropriately. Manage to follow up with customers’ requests, enquires, orders etc.
- To assist in developing, monitoring and recommending improvement initiatives on business processes, customer services and new techniques to optimize the potential sales.
- To focus on market trends and benchmark competitors and be responsible for providing in-depth eaps about category trends to manager to better inform future assortment strategies.
- To prepares and presents sales reports and analysis during post campaign.

**Content Management**
- To ensure accurate product images and optimized product title / descriptions for our SKUs andcampaigns.
- To identify content required to provide optimal product information and customer insight.
- To be responsible for end-to-end e-commerce performance including, sales, availability, pricing,listing content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment and after sales service.
- To assist in performing other ad hoc duties or projects assigned by superior.

**Job Requirements**:

- Required language (s): English and Bahasa Malaysia
- At least 1 year of experience in E-commerce background and marketplaces.
- Experience in planning and provide support for promotion plans and campaign coordination.
- Strong marketing sense and innovative.
- Passionate in the use of SEO, social media and popular networking from internet to generate sales growth.
- Ability to brainstorm good creative ideas and content.
- Ability to produce as an individual or work together as a team.
- Fresh graduates are welcome to apply.

**Job Types**: Permanent, Full-time

**Salary**: RM2,500.00 - RM3,500.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- E-commerce: 1 year (required)

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