E-Commerce Sales Executive

1 day ago

Johor Bahru, Johor, Malaysia Agensi Pekerjaan Ideal Reliance Full time 21,600 - 36,000 per year

The E-Commerce Sales Executive will be responsible for driving online revenue growth through effective marketplace management, digital sales strategies, and customer engagement across various e-commerce platforms. This role involves collaborating with internal teams to enhance product listings, promotions, and overall customer experience to meet sales targets.

Key Responsibilities

1. Sales & Revenue Growth

  • Track sales performance and monitor key KPIs.

2. Product Listing & Content Management

  • Create and maintain product listings with accurate descriptions, pricing, tags, and images.
  • Optimize content for improved search visibility and conversion rates.
  • Work with marketing and design teams to develop promotional visuals and campaign materials.

3. Platform & Store Management

  • Oversee daily store operations across e-commerce platforms.
  • Monitor inventory levels and coordinate timely restocking.
  • Ensure adherence to platform policies, pricing guidelines, and brand standards.

4. Promotions & Campaigns

  • Execute online campaigns, flash deals, vouchers, and festive promotions.
  • Coordinate with platform account managers for participation in major sales events.

5. Customer Engagement & Support

  • Respond promptly to customer inquiries, complaints, and feedback.
  • Ensure a positive customer experience and encourage repeat purchases.

6. Data Analysis & Reporting

  • Analyze sales trends, competitor activities, and pricing strategies.
  • Prepare performance reports and provide data-driven recommendations.

7. Collaboration

  • Work closely with marketing, logistics, and operations teams.
  • Provide input on product selection, bundling strategies, and promotional ideas.

Requirements

  • Diploma/Degree in Business, Marketing, E-Commerce, or a related field.
  • 1–3 years of experience in e-commerce sales or digital retail is preferred.
  • Familiarity with platforms such as Shopee and Lazada.
  • Strong understanding of online sales strategies and digital marketing.
  • Excellent communication and customer service skills.
  • Ability to work independently and achieve targets.

Preferred Skills

  • Experience with digital advertising (Shopee Ads, Facebook Ads, Google Ads).
  • Knowledge of SEO/SEM for product listing optimization.
  • Basic graphic design skills (Canva, Photoshop) are an added advantage.

Working Conditions

  • Location: Singapore, IMS HQ (60 Marsiling Road, Singapore
  • Employment Type: Full-time
  • Working Hours: Standard office hours, 5 days a week
  • Salary Range: SGD 1,800 – SGD 3,000

Job Type: Permanent

Pay: RM5, RM8,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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