Customer Service Sales
3 days ago
Resolve product or service problems by clarifying the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed.
- Generate sales.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage the customer
- Greet customers warmly and ascertain problem or reason for calling cancel or upgrade accounts
- Able to Answer questions from customer
- Client meetings and communications for product presentation purpose.
- Plan, prepare and deliver presentations on behalf of the marketing team.
- Perform competitive research to understand what’s happening in the market, and incorporate your findings into each campaign for better results.
**Job Types**: Full-time, Internship, Contract, Volunteer, New-Grad
Contract length: 12 months
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
- On call
- Weekend jobs
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Tips
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales Marketing: 1 year (preferred)
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