Accounts Executive/coordinator

18 hours ago

Petaling Jaya, Malaysia OPTIMUM INFOSOLUTIONS (M) SDN BHD Full time

**About the role**:

- You will report to the Asst Manager, OTC under the Finance SSC (Shared Services Centre) team.
- Work with multiple cross functional teams. Countries to be supported include Singapore, Malaysia, Philippines.
- Manage and Execute the Billing and Invoicing Operations and Process.
- Execute Invoicing operations for our Corporate Billing Clients.
- Drawing and reconciliation of data from internal databases, these includes but are not limited to: Oracle Master Data, Salesforce Data, Holistics, Google Sheets.
- Calculation of total invoice amount for all clients including discounts, admin fees etc.
- Send invoice request to the Account Receivables team
- Send invoices to all clients by the stipulated deadline.
- Ensure seamless billing & invoicing flow and strict internal SLAs for all corporate clients
- Handle troubleshooting and dispute resolution for all commercial contracts and billing
- Ensure adherence and compliance on all corporate client billing details (Contracts, Commercial terms, Billing & Invoicing
- Provide support to the Accounts Receivable Team in delivering a professional and consistent service to stakeholders in resolving inquiries related to Accounts Receivable function and enhance the effectiveness of the team.
- Perform various tasks related to Accounts Receivable processing, including investigation, resolution and escalation of issues in a timely manner
- Ensure compliance to key controls within the Accounts Receivable Team processes

**Skills and knowledge**:

- Minimum of 2-3 years as a commercial ops or account ops executive, experienced with billing and invoicing within a fast-paced and competitive B2B, SaaS, enterprise, corporate or startup environment.
- Ability to work independently, deal with data analysis and increase the operational efficiency of the business.
- Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly.
- Ambitious, self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment. Should have demonstrated integrity and respect in the performance of their duties.
- Knowledgeable on Accounts Receivable processes
- Proficiency in client experience and invoicing tools is a plus (Salesforce CRM, Oracle)
- Comfortable with data analysis (MS Office, Google Docs / Sheets / Slides)

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

**Salary**: RM2,000.00 - RM3,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

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