Customer Service Specialist
2 weeks ago
**Career Prospect**
The customer service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast pace environment as such.
Unlike other companies' customer service, our customer service team plays a huge part in our company. This role allows one to be promoted to management level as customer service is one of the core of the company.
**Responsibilities**:
- Handling customers' requests
- Respond to customers' queries on various platforms such as Shopee, Lazada etc.
- Performing pre sale and post sale
- Outbound calls with customers when requested
**Requirements**:
- Possesses Diploma in related field
- Basic knowledge of computer is required
- Able to work effectively with team members
- Versatile in handling different customers
- Fast response in understanding different questions
- Problem solving and multitasking skills
TTRacing is a gaming chair company that serves comfort to those long hours in achieving greater productivity and performance. We dedicate ourselves in creating gaming chairs of unmatched comfort. Immerse in unparelled level of indulgence while you strive for the extra mile. Our goal is to create long lasting ergonomic comfort. We believe our users are the ones who ultimately shape the future of the world and we are there to seat them through this incredible journey. All our products are the results of years of ergonomic engineering. Going beyond industry standards and tested to improve your overall sitting posture for long period of time. We’re in Malaysia and Philippines, as we continue to expand towards Singapore, Thailand, Vietnam and Indonesia.
**Salary**: RM2,500.00 plus commission per month
**Salary**: RM2,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Service specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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