Customer Service Executive
1 week ago
**NOW HIRING FRESH GRADUATES & 2024 NEW INTAKE**
**Salary Range**: Up to RM2,700.00
**Location**: IOI Boulevard, Puchong (Just a 2-minute walk from IOI Puchong Jaya LRT Station)
We are looking for enthusiastic individuals to join our team
Your key responsibilities will include:
- Managing inbound calls and providing prompt assistance for customer inquiries and feedback related to our products and services
- Delivering clear and accurate information to customers and support teams
- Resolving customer concerns effectively or escalating issues to the relevant departments when necessary
- Ensuring timely follow-ups and maintaining exceptional service standards
- Upholding a professional demeanor while enhancing customer satisfaction
**Who Should Apply?**
- Fresh graduates / Retrenched / Unemployed individuals are highly encouraged to apply
- Minimum of 1 year experience in a Customer Service role is an added advantage
- On-the-job training will be provided
- 12-month contract with strong potential for permanent placement
**PERKS & BENEFITS**:
- Salary increment upon confirmation
- KPI allowance up to RM300.00 (upon confirmation)
- Entitlement to Annual & Statutory Leave
- No midnight shifts
- Comprehensive medical coverage (inclusive during probation)
- Dental & optical benefits
- Monthly staff engagement activities (indoor/outdoor with free meals)
- Company trips
- Career growth and advancement opportunities
**WORKPLACE LOCATION**:
IOI Boulevard, Jalan Kenari 5, Puchong
(Directly in front of IOI Puchong Jaya LRT Station - 2-minute walking distance)
**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM2,400.00 - RM2,700.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Work Location: In person
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