Customer Service Executive

2 days ago

Bangsar South, Malaysia NW CORPORATE ADVISORY SDN BHD Full time

**Job Descriptions**
- Manage incoming and outgoing phone calls.
- Handling client sales inquiries on social media platforms and webmail.
- Handling client queries through all other forms of communication channel.
- Actively follow up with prospective customers and persuade client to signed up for our services.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow up with clients to garnered feedbacks for service improvements.
- Provide accurate, valid, and complete information.
- Identify, assess customers’ needs and render assistance to achieve satisfaction pertaining to their services with the company.
- Keep records of necessary customer interactions and enter all information required into the company database and official WhatsApp group chats.
- Follow communication procedures, guidelines, and policies.
- Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.

**Job Requirements**
- Proficiency in written and spoken English, Malay & Mandarin (to liaise with mandarin-speaking clients).
- Preferably with 1 year of customer service experience.
- Able to work on some weekends rostered on a 5 days work week.
- Able to start work immediately will be preferred.

**What you get**:

- Dynamic, Fun & Lively working environment
- Development & Training
- Career Advancement
- Company Trip & Staff Events
- Rewards & Bonus

Pay: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

  • Customer Service Professional

    2 weeks ago

    Bangsar South, Malaysia Cxl executive Full time

    Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - Kelana Jaya - Contract: 12 months (Renew based on performance) - Salary**:RM1,500 - RM1,800**: - Allowance**:RM600-RM900** **Requirements**: - Must possess at least SPM (fresh graduate can apply) - Required Language(s): Bahasa...

  • Customer Service Executive

    2 days ago

    Bangsar South, Malaysia W Generation Trading Full time 30,000 - 66,000 per year

    Position : Customer Service ExecutiveSalary Range : RM 2,500 – RM 5,500Location : Bangsar South, KLWorking Hours :Job Scope· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company's products and services.· Provides exceptional services to all customers and Brand Partners who...

  • Customer Service Executive

    1 week ago

    Bangsar South, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

    **About client**: Our client is a fintech company from Singapore, currently expanding into the Malaysian market. They are seeking a dedicated team to support their growing operations as they bring their innovative financial services to a new region. The company specializes in providing fast, secure, and reliable online loan solutions, leveraging advanced...

  • Chinese Speaking Customer Service Executive

    4 days ago

    Bangsar South, Malaysia GREAT PYRAMID SDN BHD Full time

    **Job Overview** As a Customer Service Executive, you will be responsible for daily customer service operations, delivering high-quality service according to our client's requirements. **Roles & Responsibilities** - Coordinate with relevant teams to follow up and resolve customer issues, ensuring customer satisfaction with our solutions. - Accurately and...

  • Customer Service Executive

    2 weeks ago

    Bangsar South, Malaysia GENO Management Full time

    **Position : Customer Service Representative** **Salary Range : RM 2,500 - RM 5,500** **Location : Bangsar South, KL** **Job Scope** - Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre. - Utilizes a customer-centric attitude while assisting our customers on every interaction. - Understands and expertly...

  • Customer Service

    1 week ago

    Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Customer Service Executive / Patient Relations Officer -** **Key Responsibilities Patient Enquiries & Frontline Service** - Serve as a **Service Ambassador** by ensuring courteous, responsive, and professional interaction with all patients. - Assist in maintaining a high standard of service etiquette and patient service protocol, as guided by the Customer...

  • Customer Service Executive

    1 week ago

    Bangsar South, Malaysia MyGENO.com Full time

    **Position : Customer Service Representative** **Salary Range : RM 2,500 - RM 5,500** **Location : Bangsar South, KL** **Job Scope** - Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre. - Utilizes a customer-centric attitude while assisting our customers on every interaction. - Understands and expertly...

  • Customer Service Executive

    7 days ago

    Bangsar South, Malaysia Talentnect Full time

    **Responsibilities**: - To effectively carry out the duties of customer service personnel to achieve total customer satisfaction and corporate objectives. - Process customer orders, sales processing, goods exchange/refund duties, and payment collection. - Help members/customers inquiries and feedback with swift response in professional and effective...

  • Customer Service Executive

    4 days ago

    Bangsar South, Malaysia S Business Consulting Full time

    Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...

  • Customer Service Executive

    1 week ago

    Bangsar South, Malaysia S BUSINESS CONSULTING Full time

    Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia with a total headcount of around 15 pax Salary Range: RM3000 - RM4000 **Job Description**: - Provide good customer...